Operations Manager, Managed Transportation

4 weeks ago

Rocky River, United States ContainerPort Group Full time

About World Group:

World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution…customers around the globe use the services of our family of brands: ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc. to simplify supply chains and reliably move freight.


We move the world with people who care. Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. We’re growing - join our World Group family today

World Group - Our Culture - YouTube


www.worldgrouplogistics.com


About ContainerPort Group:

ContainerPort Group (CPG®) is an award-winning multimodal transportation company specializing in container drayage. We provide comprehensive container drayage and logistics solutions for customers throughout North America. We pride ourselves on meeting customer needs through a safe and dependable fleet of nearly 1,300 independent contract drivers, and a dedicated team of over 350 transportation experts. Learn more at our website: www.containerport.com


About This Role:

ContainerPort Group, a World Group company, is currently looking for a dedicated, driven person to join our family as an Operations Manager for our growing corporate headquarters in Rocky River, Ohio


The Operations Manager, Managed Transportation is responsible for and managing the execution of OTR and intermodal movements by leading a team of Logistics Operations Specialists. Does this sound like you or fit your experience? Get in touch with us by applying here.


Duties and Responsibilities:

  • Focus on organizational development by managing team performance, providing employee feedback, establishing development plans and detailed performance goals.
  • Recruit, Interview, and train new employees to meet the requirements of current and projected business.
  • Manage day to day operations, provide industry expertise, monitor KPIs and maintain best practices.
  • Assist in developing quarterly/annual budgets and operating plans and ensure expected margin/profitability while driving both revenue and margin growth across all customer verticals and modes.
  • Book and dispatch orders with carriers, assisting to prepare carriers for daily load execution.
  • Track status of loads, manage container milestones, and minimize accessorial charges.
  • Ensure customer freight is picked up and delivered on time, collaborating with shippers, carriers, and dispatchers to manage scheduled pickups and drop-offs.
  • Maintain accuracy of all TMS data including keeping accurate records of relevant freight movement activities, entering updates and key events, and maintaining carrier profiles
  • Provide customers with visibility through innovative analysis and reporting.
  • Leverage operational data to identify optimization opportunities for customers through decreased transit times and/or reduced cost.
  • Manage billing and invoice exceptions as needed. Meeting defined timelines.
  • Manage operational variances, complexities, and constraints between carrier and shipping locations.
  • Understand, capture, and communicate business issues, challenges, and requirements.
  • Clearly understand goals, policies, and procedures of each customer
  • Participate in new customer implementations and solution identification discussions.
  • Evaluate solutions and perform analysis of identified options.


Education and Experience:

  • High School Diploma or GED required.
  • Bachelor’s degree in Transportation, Logistics Management, Business Administration, or relevant experience.
  • 5+ years of directly applicable job experience
  • Demonstrated experience in operations management, rate negotiation, logistics coordination, analysis, and problem solving.
  • Ability to recognize opportunities for process improvement.
  • Excellent communication skills, both verbal and written
  • Proficient computer skills including Microsoft Office Suite and Outlook


Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to safely perform the essential functions of this job.

  • The person in this position frequently communicates with external contacts and other employees. Must be able to exchange accurate information in these situations.
  • Must be able to remain in a stationary position for extended periods of time.
  • Must be able to constantly operate a computer and other office equipment.


Benefits/Perks:

  • Competitive compensation
  • Comprehensive Benefits package:
  • Medical, Prescription, Dental, Vision
  • Life, AD&D, & Disability insurance
  • Employee Assistance Program
  • Financial planning
  • 401(k) plan with up to 6% company match
  • Paid Time Off
  • Flexible work arrangements
  • Internal Mobility & professional development opportunities
  • Tuition assistance
  • Bonus Eligibility

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