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Business Analyst-Readiness Liaison
1 month ago
Date Posted: 08/1/2024
Hiring Organization: Rose International
Position Number: 468497
Job Title: Business Analyst-Readiness Liaison
Job Location: Boston, MA, USA, 02108
Work Model: Hybrid
Employment Type: Temporary
Estimated Duration (In months): 18
Min Hourly Rate($): 50.00
Max Hourly Rate($): 55.00
Must Have Skills/Attributes: Business Analysis, GAAP, Procurement, VISIO
Job Description
***Only qualified Business Analyst-Readiness Liaison candidates located near the Boston, MA area to be considered due to the position requiring an onsite presence***
Required Qualifications:
• Understanding and experience with the basics of business process mapping
• Experience using Visio to create as-is process maps based on outputs from interviews or working sessions and overlay as-is process on new to-be process
• Experience working with clients to assess impacts and identify changes needed to move from current “as-is” process to new “to-be” process
• Capable of building trusted relationships with front-line leaders and employees at all levels
• Good business acumen and understanding of organizational issues and challenges
• Ability to influence others and move toward a common vision or goal
• Excellent business interview skills with the ability to actively listen, analyze and synthesize information
• Well-developed presentation, communication (oral and written) and interpersonal skills
• Must be a team player and able to work collaboratively with and through others
• Exceptional ability to excel in a fast-paced environment, consistently meeting deadlines while effectively resolving conflicts. Demonstrated experience in using computer-based tools including Visio, MSWord, Excel, Power Point and Outlook
• Extensive travel to different state agencies, within the Commonwealth, may be required
• The successful candidate will be an individual who has an energetic, can-do approach to work, who tracks and follows up on tasks independently, who seeks out additional work, and who recommends ways to improve upon current activities
Preferred Qualifications:
Basic understanding of the following functions particularly in large public sector organizations:
• Sophisticated Chart of Accounts to support budget controls and reporting across multiple units or organizations
• GAAP reporting
• Federal Grants Management
• Project Management
• Asset and Inventory Tracking and Management
• Procurement and Contracting
• Billing and Accounts Receivable
• Data Reporting and Analytics
The BEST Readiness Liaison(s) are change management practitioners responsible for preparing agencies for rollout of the Client. The Readiness Liaison plays a critical role in the program as there will be business process changes with the new financial solution. Readiness Liaisons must have a solid understanding of change management principles, processes, methodologies, and tools, as well as strong organizational, analytical and communication skills. They should also possess the ability to motivate others and build trusted relationships with agency staff.
The Readiness Liaison is part of the Organizational Change Management (OCM) workstream and works under the direction of the BEST Readiness Team Lead who reports to the BEST OCM Lead. The Readiness Lead and Readiness Liaisons are responsible for creating and managing the end-user readiness strategy and plan.
Readiness Liaisons will:
• Achieve a deep understanding of the new business processes that will be implemented with the new solution and how these differ from current practice. This will enable the liaisons to clearly articulate the vision and rationale of the BEST Program to agency managers and the end-user community, promoting successful understanding and adoption of the new solution and processes across the enterprise.
• Promote the adoption of new enterprise functionality supported by the new solution, which may replace existing agency applications in areas such as federal grants management or vendor management. Provide guidance to agencies migrating to the new solution, assisting them in understanding policy and procedure changes related to improved business processes, and emphasizing the importance of adopting and adhering to these new practices.
• Implement the process to provision end users with security roles prior to go-live of the new solution.
• Work with agencies to assess their readiness for go-live by maintaining a checklist of tasks that must be completed, such as user training, security provisioning, successful trial access to the new solution, and the ability to meet system requirements for desktops or other setups needed to use the solution successfully and optimally.
• Maintain a list of technical tasks that must be completed by each agency for go-live, including items such as interfaces to and from the new solution, data warehouse queries or extracts, and reports that the agency will need to run from the online system.
• Communicate clearly and concisely with diverse audiences, both orally and in written form. Be comfortable giving and receiving feedback. Ensure that communication materials are disseminated to agencies in a timely manner.
Specific Duties:
• Participate in the development of a readiness engagement plan that details the tasks necessary to assure successful preparation of agencies and end-users to adopt the new solution; plan includes schedule of engaging with agencies, identify resources and barriers or areas of support.
• Assist in identifying a team of agency champions who will work with the Readiness Team to prepare their organizations for change. This includes providing support in security provisioning steps and other necessary tasks.
• Create and administer change assessments to gauge agency impacts and readiness. Utilize the assessment results to inform updates for the project plan and rollout and deployment strategy.
• Responsible for facilitating change network meetings, including educational sessions. Track attendance and engagement during these sessions and provide coaching to champions as needed on change management topics.
• Apply a structured approach to complete change readiness interviews. These interviews will help assess the readiness of individuals and teams for the upcoming changes.
• Map existing processes to new processes, evaluate the impact of the changes on each agency, and collaborate with BEST functional teams, System Integrator (SI), and product vendors to gain a comprehensive understanding of the new or changing business processes. Coordinate and lead multiple working sessions with agency stakeholders to transition existing processes to the new enterprise-wide business processes.
• Create agency-specific readiness plans that include various aspects such as communications dissemination, organizational and operational readiness, technical readiness, and user security provisioning and training.
• Provide regular, timely status reports regarding current challenges, foreseeable problems, anticipated issues, or potential risks and offer alternatives, possible solutions or mitigation plans.
• Develop and maintain effective relationships with program team members, agency employees, and stakeholders.
• Partner with BEST Technical Workstream to manage and update a list of technical and operational readiness-related tasks that agencies must be complete prior to go-live including such items as interfaces to and from the new solution, data warehouse queries or extracts, and reports that the agency will need to run from the online system.
• Understand the desktop system requirement for the new solution to perform optimally.
• Work with agency champions to provide post-implementation support, identify issues, and mitigate risks.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
