Senior Business Analyst
4 weeks ago
Job Title: Senior Business Analyst
Duration: 6 months (Tentative)
Location: Boston, MA (Hybrid)
Summary:
An organization is seeking an exceptional Senior Business Analyst to join its application development team. This role offers an exciting opportunity to contribute to a critical and highly visible project focused on developing and supporting new immigrant Information Systems. The Senior Business Analyst will serve as a liaison between business areas and technical teams, analyzing complex business problems and translating them into automated system solutions. The position emphasizes understanding child welfare practices and leveraging analytical skills to improve child welfare outcomes through workflow automation. Additionally, the role includes ongoing field analysis to identify trends and improve support processes.
Responsibilities:
- Evaluate business processes, anticipate requirements, decompose high-level information into details, abstract from low-level information to a general understanding, distinguish user requests from underlying needs, uncover areas for improvement, and develop and implement solutions.
- Document requirements specifications according to standard processes and templates.
- Conduct integration testing of software to support change management and quality assurance, including developing and implementing standard test scenarios based on defined user stories.
- Provide application training to ensure that end users fully understand all features and functionality.
- Manage change management issues related to new development requests and provide level II production support.
- Lead a team of analysts responsible for analyzing new business system development and existing system improvement.
Preferred Knowledge, Skills, and Abilities:
- Minimum of 5 years of experience in business analysis, IT Management, or a related field, with excellent knowledge of analysis and design standards.
- Domain knowledge of large immigrant systems is a plus.
- Self-motivated with strong diagnostic and problem-solving skills.
- Effective communication and leadership skills, with the ability to handle multiple projects in a fast-paced environment.
- Proven track record of capturing solid requirements that meet business needs and set the foundation for designing high-quality, flexible, scalable, and maintainable solutions.
- Strong competency in Microsoft applications such as Excel, Visio, and Teams.
- Excellent interpersonal skills for effective interaction with project managers, developers, business analysts, systems analysts, SQA analysts, business users/stakeholders, and data processing personnel.
- Demonstrated ability to work independently and within project teams, providing relevant system analysis services.
- Highly analytical, with the ability to independently analyze, document findings, and recommend solutions.
Education and Certifications:
- Bachelor's Degree in Information Systems, Business Administration, or a related field, or equivalent work experience.
- PMP, IIBA, and/or ABAC Certifications are a plus.
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