Administrative Assistant/ Receptionist

3 weeks ago

Pittsburgh, United States CEI Full time

Administrative Assistant/ Receptionist

CEI is seeking an Administrative Assistant/ Receptionist to be based in our U.S. corporate headquarters located in Robinson Twp., PA. The Administrative Assistant/ Receptionist will be the face of CEI's Department of Technology Solutions and will be responsible for performing a broad range of administrative support tasks for a fun and fast-paced team.


Key Responsibilities:

  • Front Desk Reception:
  • Greet and assist visitors in a courteous and professional manner.
  • Answer, screen, and direct incoming phone calls to the appropriate departments or staff members.
  • Maintain a clean and welcoming reception area.
  • Administrative Support:
  • Manage daily office operations, including filing, photocopying, faxing, and scanning documents.
  • Handle incoming and outgoing mail, packages, and deliveries.
  • Schedule appointments, meetings, and conference rooms as needed.
  • Maintain office supplies inventory and place orders when necessary.
  • Assist in the preparation of documents, reports, presentations, and spreadsheets.
  • Communication and Coordination:
  • Communicate and coordinate with internal staff, clients, and vendors.
  • Manage calendars and assist with scheduling meetings, conference calls, and travel arrangements.
  • Handle and prioritize incoming emails and correspondence.
  • Data Entry and Records Management:
  • Maintain and update databases and filing systems, both electronically and physically.
  • Ensure that all records are accurately filed and stored in compliance with company policies.
  • Customer Service:
  • Provide information and support to customers and clients via phone, email, or in person.
  • Handle inquiries, resolve issues, and escalate concerns to the appropriate department when necessary.


Qualifications:

  • Completed bachelor’s degree from an accredited College or University.
  • Proven experience as a receptionist, administrative assistant, or in a related field.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office equipment (e.g., fax machines, scanners).
  • Strong organizational and multitasking abilities.
  • Excellent verbal and written communication skills.
  • Professional appearance and demeanor.
  • Ability to handle sensitive information with discretion.
  • Strong customer service orientation and problem-solving skills.


Work Environment:

  • Office environment with regular working hours, on-site 5 days a week.
  • Frequent interaction with staff, clients, and vendors in person, by phone, and through email.
  • May involve some standing or sitting for extended periods of time.

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