Senior Production Manager

2 months ago

Houston, United States HTH Communications, LLC. Full time

If you love fast-paced ever changing world challenges, HTH is the right place for you to grow your career. Headquartered in Houston, Texas, HTH Communications is one of the fastest growing companies in the wireless industry. With roots in refurbishment and distribution of mobile devices, over the past decade HTH has grown into a full-service logistics and services organization operating out of a new, state-of-the-art facility.


HTH customers and partners include nationwide carriers, regional operators, MVNO’s, independent agents and equipment manufacturers. In addition, HTH also owns and operates FCC-licensed Eligible Telecommunication Carriers (ETCs) offering the Lifeline Program and Prepaid wireless services to consumers in all 50 states under four consumer brands: AirVoice Wireless, Cintex Wireless, AirTalk Wireless, and TAG Mobile.


Responsibilities include:

  • Project Management: Identify, design, and deliver projects in assembly lines, repair/refurbishing department.
  • Determine the project scope, including, goals, outcomes, process requirements, labor requirements, resource/supply requirements, timeline, and costs.
  • Manage the approved projects to ensure quality standards are achieved and delivery is on time and within budget.
  • Review and evaluate project performance and lessons learned for continuous improvement.
  • Process Management: Incorporate 5S, lean manufacturing techniques, and other best practices to support the successful delivery of the projects and daily production.
  • Contribute to the improvement of operation processes, systems, and policies in support of company mission; specifically, provide input to enable better reporting, information management, and organizational planning.
  • People Management: Directly manage the assembly lines/repair/refurbishment team and employ best practices to motivate the team and achieve goals.
  • Foster a team environment within the facility and demonstrate strong leadership skills.
  • Work with other department leaders and stakeholders to ensure seamless integration and delivery of projects.
  • Production Management: Responsible for production of the assembly/repair/refurbishment team.
  • Establish and maintain department standards for productivity, reliability, and accuracy; ensure work is prioritized to maximize revenue and minimize costs associated with returns.
  • Safety and Compliance: Maintain a safe and clean working environment; ensure compliance with organizational policies and laws.
  • Perform other duties as assigned.


Qualifications and Requirements:

  • Bachelor’s degree in a related field; business, operations management, production management, MIS, or supply chain degrees a plus.
  • 5 years of demonstrated leadership experience in a process and people management role, preferably in a repair/refurbishment or re-manufacturing environment.
  • Proven experience in leading change through direct reports, peers, and senior leadership.
  • Experience with cell phone repair and refurbishment processes and equipment strongly desired.
  • Excellent computer skills; proficient in excel, word, outlook; strong capability with inventory management software, scheduling tools, and other relevant software.
  • Demonstrated commitment to high professional ethical standards and a diverse workplace.
  • Strong interpersonal skills for effective collaboration and communication.
  • Strong administration and organizational skills, with high attention to detail.
  • Proficiency in English; proficiency in Vietnamese is a plus.

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