Project Manager

3 weeks ago

Philadelphia, United States Schultz & Williams Full time

Company Overview

Schultz & Williams (S&W) is a highly respected consulting firm that provides comprehensive services – including development, direct response, temporary staffing, training and board development, data analytics and development operations services, strategic planning and marketing – to nonprofits of all types and sizes. Schultz & Williams is a national firm headquartered in Philadelphia.


Position Overview

Reporting to a consulting team, the Project Manager (PM) works within S&W’s Development Consulting and Staff Solutions line of service, focusing on ongoing fundraising programs, capital campaigns and interim staffing. The PM is responsible for day-to-day client relationship management and serves as a facilitator and coordinator for fundraising programs, clients, and consultants.


The PM will serve on 8 - 10 client accounts at any given time. The PM will work with clients in all nonprofit sectors (unless client mission is in conflict with staff member’s beliefs or values).


The PM will have the opportunity to continue to build their knowledge of the nonprofit sector as a whole, and fundraising in particular, and will be able to contribute to the impact of diverse nonprofits as each one aims to make the world a better place. S&W is a for-profit consulting firm that is intentionally and uniquely positioned to meet the fundraising resource needs of nonprofit clients of all sizes, from start-up grassroots organizations to legacy institutions. Collaboration with Development Consulting colleagues – and colleagues in other S&W practice areas – will be essential in order to leverage the firm’s knowledge and deliver the greatest value to our clients. The PM’s voice, perspective and participation will be important on all assigned projects, as well as in broader team and firm-wide discussions.


Client work will always be a top priority and workflow is not always predictable. The PM must be prepared to meet deadlines and maintain standards of excellence. Sales opportunities are ongoing and at times the PM will be asked to participate in preparation for Sales meetings and presentations.


This is currently a hybrid position, with the current expectation of two days a week spent in the Center City Philadelphia office. The PM must be available for on-site client meetings and internal S&W meetings 5 days a week, as needed.


Some regional or national travel may be required, including client-related work as well as attending and representing S&W at conferences.


Requirements

  • Bachelor’s degree completed or candidacy.
  • 1-3 years’ experience in a professional office setting

Qualifications

Client Management:

  •  Strong written, verbal, and visual communication skills.
  • Relationship management/customer service mindset.
  • Ability to categorize, and appropriately respond to/escalate client requests and questions.
  • Ability and motivation to follow through on tasks in a timely manner.
  • Comfortable with presenting information to clients and fielding questions in both remote and in-person settings.
  • Proficiency to be developed.
  •  Ability to deftly handle sensitive interactions and confidential information.

Project Management:

  •  Capacity to organize and present detailed information.
  • Ability to create, monitor, and maintain complex and multi-party schedules.
  • Eye for detail and skilled at proofreading.
  • Comfortable with organizing workflow for others and managing up.
  • Capacity to assess project status and create a corresponding meeting agenda.
  • Ability to manage multiple projects and timelines at once.
  • Basic proficiency working with data files.
  • Ability to leverage available technology to enhance client interactions and support project completion.

Other Responsibilities

  • Marketing, Client Relations & Professional Development
  •  Maintain fiscal responsibility and time management in all client work in order to meet project revenue expectations and client deliverables timeline.
  •  Contribute to S&W marketing content, articles, and social media posts.
  •  Continue professional education and skills development and seek out educational opportunities, sharing new knowledge with S&W colleagues.
  • Identify and pursue opportunities to enrich the organizational culture of S&W
  • Maintain active strategies to manage workload and personal wellness equally by using resources and tools provided by S&W and/or other sources.


Technical Competencies

Advanced Knowledge Preferred:

  • Microsoft: Word, Excel, PowerPoint
  • Windows OS
  • Outlook
  • Zoom
  • Adobe Acrobat DC

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