Information Technology Specialist

2 weeks ago

Phoenix, United States RPG Brands Full time

Job Title: IT Support Specialist (SAP Experience)

Job Summary:


We are seeking a skilled and experienced IT Support Specialist with expertise in SAP to join our dynamic team. The ideal candidate will be responsible for providing technical support and assistance to RPG Employees for all hardware, software and SAP related issues. You will work closely with various departments to ensure the smooth operation of SAP systems and resolve any technical challenges that arise


Key Responsibilities:

  • Provide Technical Support: Offer prompt and professional technical support to RPG Employees, addressing issues related to SAP applications, modules, and integrations.
  • Troubleshoot SAP Issues: Diagnose, analyze, and resolve SAP-related problems, including system errors, configuration issues, and user access concerns.
  • User Training: Conduct training sessions for employees to enhance their proficiency in SAP, ensuring they can effectively utilize the system’s features and functionalities.
  • System Maintenance: Assist in the maintenance and updates of SAP systems, including applying patches, updates, and conducting routine checks to ensure optimal performance.
  • Collaboration: Work closely with the IT team, SAP consultants, and other departments to identify and implement improvements to SAP systems and processes.
  • Documentation: Create and maintain detailed documentation of SAP configurations, troubleshooting steps, and common issues to facilitate knowledge sharing within the team.
  • Incident Management: Log, prioritize, and manage support tickets related to SAP, ensuring timely resolution and effective communication with stakeholders.
  • Continuous Improvement: Stay updated on the latest SAP technologies and best practices to continually enhance support services and system performance.
  • Compliance and Security: Ensure all SAP-related activities adhere to company policies, security protocols, and compliance requirements.


Qualifications: 

  • Education: Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
  • Experience:
  • Minimum of 1-2 years of experience in IT support, with a focus on SAP systems.
  • Proficiency in SAP Business One modules and various add-ons such as Boyum Usability Package, Print & Delivery, iPayment, EBiz Credit Card Management, WiSys WMS, SANA E-Commerce, etc.

Technical Skills:

  • Strong knowledge of SAP architecture, including user roles, authorizations, and system configuration.
  • Familiarity with IT support tools and ticketing systems.
  • Experience with troubleshooting and resolving SAP- related issues.

Soft Skills:

  • Excellent problem-solving skills with a proactive approach to resolving issues.
  • Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications:

  • Certifications: SAP certification in relevant modules.
  • Experience: Previous experience in SAP functions, implementations and addon implementations.


Benefits: • Competitive salary and benefits package

  • Health, dental, and vision insurance
  • 401(k) with company match
  • Opportunities for professional development and advancement
  • Flexible working hours

  • Information Technology Specialist

    1 week ago

    Phoenix, United States RPG Brands Full time

    Job Title: IT Support Specialist (SAP Experience) Job Summary: We are seeking a skilled and experienced IT Support Specialist with expertise in SAP to join our dynamic team. The ideal candidate will be responsible for providing technical support and assistance to RPG Employees for all hardware, software and SAP related issues. You will work closely with...

  • Information Technology Specialist

    1 week ago

    phoenix, United States RPG Brands Full time

    Job Title: IT Support Specialist (SAP Experience) Job Summary: We are seeking a skilled and experienced IT Support Specialist with expertise in SAP to join our dynamic team. The ideal candidate will be responsible for providing technical support and assistance to RPG Employees for all hardware, software and SAP related issues. You will work closely with...

  • Information Technology Support Specialist

    1 month ago

    Phoenix, United States AVASO Technology Solutions Full time

    Job Description:Onsite Field Technicians will be responsible for performing all Client service actions including Break Fix, Desk Side Support, IMAC’s, Data Migration, and other related tasks.Additional responsibilities include performing advanced configuration and repair of desktop/notebook computer equipment, IP phone handsets including network drops...

  • Information Technology Helpdesk Specialist

    1 month ago

    Phoenix, Arizona, United States SSCW Enterprises Full time

    Job SummaryWe are seeking a highly motivated and experienced Information Technology Helpdesk Specialist to join our team at SSCW Enterprises. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our computer systems.Key ResponsibilitiesProvide technical...

  • Information Technology Support Specialist- Full benefits

    3 weeks ago

    Phoenix, United States Gallop Technology Group Full time

    Dear Technology Lover!NOTE- Applications sent via LinkedIn will not be considered. Applications accepted via Email ONLY. Please read the description below in full and follow the instructions on this post in order to apply. We're a small (but VERY efficient) 20-year-old MSP based in Arizona.As a small company. we're VERY employee-focused, and believe that our...

  • Information Technology Support Specialist- Full benefits

    3 weeks ago

    phoenix, United States Gallop Technology Group Full time

    Dear Technology Lover!NOTE- Applications sent via LinkedIn will not be considered. Applications accepted via Email ONLY. Please read the description below in full and follow the instructions on this post in order to apply. We're a small (but VERY efficient) 20-year-old MSP based in Arizona.As a small company. we're VERY employee-focused, and believe that our...

  • Information Technology Support Technician

    4 weeks ago

    Phoenix, United States AVASO Technology Solutions Full time

    Job Title: IT Support Engineer (Freelancer)Location: Phoenix, Arizona, United States (Onsite)Type: Part-Time ContractCompany Overview:AVASO Technology Solutions is a global IT service provider, supporting leading national and international clients across 170+ countries. We offer cutting-edge IT solutions, and as a team member, you’ll play a crucial role in...

  • Information Technology Support Technician

    4 weeks ago

    Phoenix, United States AVASO Technology Solutions Full time

    Job Title: IT Support Engineer (Freelancer)Location: Phoenix, Arizona, United States (Onsite)Type: Part-Time ContractCompany Overview:AVASO Technology Solutions is a global IT service provider, supporting leading national and international clients across 170+ countries. We offer cutting-edge IT solutions, and as a team member, you’ll play a crucial role in...

  • Information Technology Support Technician

    3 weeks ago

    phoenix, United States AVASO Technology Solutions Full time

    Job Title: IT Support Engineer (Freelancer)Location: Phoenix, Arizona, United States (Onsite)Type: Part-Time ContractCompany Overview:AVASO Technology Solutions is a global IT service provider, supporting leading national and international clients across 170+ countries. We offer cutting-edge IT solutions, and as a team member, you’ll play a crucial role in...

  • Information Technology System Support Lead

    3 months ago

    Phoenix, United States Zoom Technology Arizona Full time

    ABOUT USZoom Technology Arizona is a closed-access fiber network provider. We deploy Fiber-to-the-Home (FTTH) network infrastructure nationwide in specific neighborhoods and Fiber-to-the-Business (FTTB). We construct, operate, and maintain the fiber network infrastructure. Our goal is to expand the business across the U.S., providing high-speed internet...

  • Information Technology System Support Lead

    3 months ago

    Phoenix, United States Zoom Technology Arizona Full time

    ABOUT USZoom Technology Arizona is a closed-access fiber network provider. We deploy Fiber-to-the-Home (FTTH) network infrastructure nationwide in specific neighborhoods and Fiber-to-the-Business (FTTB). We construct, operate, and maintain the fiber network infrastructure. Our goal is to expand the business across the U.S., providing high-speed internet...

  • Director of Information Technology

    2 weeks ago

    Phoenix, Arizona, United States Cartwright School District #83 Full time

    Job Title: Director of Information TechnologyCartwright School District #83 is seeking a highly skilled and experienced Director of Information Technology to lead our technology team. The successful candidate will be responsible for overseeing all technology aspects and resources of the district, establishing a technology vision, and leading the district's...

  • Director of Information Technology

    3 weeks ago

    Phoenix, United States Cartwright School District #83 Full time

    Position Type: Administration/Director Date Posted: 8/28/2024 Location: Cartwright School District Office Director of Information Technology Cartwright School District's motto is "One Team, Una Familia!" which reflects our dedication to treating each child as a cherished family member. We are looking for self-motivated and experienced workers with the same...

  • Director of Information Technology

    4 weeks ago

    Phoenix, United States Addison Group Full time

    Position Overview:The Director of Emerging Technology and Innovation is responsible for driving technological advancements and fostering innovative practices within the legal sector. This role serves as a bridge between legal professionals, clients, and technology, ensuring the organization remains at the forefront of legal tech innovation. Must have legal...

  • Information Technology Helpdesk Specialist

    3 weeks ago

    Phoenix, Arizona, United States Super Star Car Wash Full time

    Job Title: Information Technology Helpdesk TechnicianJob Summary:This is a mid-level Information Technology Helpdesk Technician position that requires a college graduate with a strong technical background and excellent communication skills. The ideal candidate will be highly motivated and excited to gain experience in helpdesk/desktop configuration, repair...

  • Information Technology Support Specialist

    6 days ago

    Phoenix, Arizona, United States SSCW Enterprises Full time

    Job SummaryThis is a mid-level Information Technology Helpdesk Technician position that requires a college graduate with a strong technical background and excellent communication skills. The ideal candidate will be highly motivated and excited to gain experience in helpdesk/desktop configuration, repair and support, network administration and diagnosis, and...

  • Child Welfare Specialist

    1 month ago

    Phoenix, Arizona, United States General Dynamics Information Technology Full time

    Job SummaryWe are seeking a highly skilled Case Management Coordinator to join our team at General Dynamics Information Technology. As a key member of our team, you will be responsible for providing case management services to support project activities in Phoenix or Tucson, AZ.Key ResponsibilitiesThoroughly review, assess, and complete third-party release...

  • HPC Systems Operations Specialist

    1 month ago

    Phoenix, Arizona, United States General Dynamics Information Technology Full time

    Job Summary:We are seeking a highly skilled High-Performance Computing (HPC) Systems Administrator to join our team at General Dynamics Information Technology (GDIT). As an HPC Systems Administrator, you will be responsible for deploying, operating, and supporting leading-edge technology for the National Oceanic and Atmospheric Administration (NOAA) Weather...

  • Vice President Information Technology

    3 weeks ago

    phoenix, United States Unical Aviation Inc. Full time

    Position Summary: The Vice President, IT Infrastructure and Services, in collaboration with the IT management team, sets strategic direction and technology standards. This position is responsible for ensuring the stable operation of IT assets and services by planning and directing technology and projects related to the operation and support of networking,...

  • Vice President Information Technology

    2 months ago

    Phoenix, United States Unical Aviation Inc. Full time

    Position Summary: The Vice President, IT Infrastructure and Services, in collaboration with the IT management team, sets strategic direction and technology standards. This position is responsible for ensuring the stable operation of IT assets and services by planning and directing technology and projects related to the operation and support of networking,...