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Warranty Manager

4 months ago

Richmond, United States Metric Geo Full time

As a Warranty Supervisor with our team, you'll play a vital role in tracking and coordinating punch list items for home completion and managing our post-closing warranty program. This position also offers a growth path towards becoming a Residential Construction Superintendent.

The ideal candidate will showcase superior organizational skills, a deep understanding of construction processes, and excellent communication abilities.


Responsibilities:

  • Communicate warranty policies and procedures, setting clear expectations with homebuyers, teammates, subcontractors, and suppliers.
  • Conduct meetings with homebuyers to review warranty items, serving as their primary point of contact.
  • Prepare and maintain a weekly tracking sheet for warranties and punch list items, ensuring timely communication with homebuyers.
  • Coordinate schedules for suppliers and trades to address warranty work.
  • Conduct homeowner walkthroughs as required.
  • Set and meet specific goals for communicating timelines related to warranty requests and completion.
  • Supervise onsite construction activities when necessary to ensure timely completion of warranty work.
  • Maintain quality and accuracy standards for all work.
  • Utilize company's online project management and warranty platforms for daily operations.
  • Enforce safety standards consistently.


Qualifications:

  • 3-5 years of construction experience minimum.
  • Bachelor's or Associate's degree is advantageous.
  • Proficiency in residential construction practices, regulations, codes, and safety protocols.
  • Demonstrated ability to oversee multiple jobsites with strong organizational skills.
  • Commitment to delivering consistently high-quality work.
  • Experience with Builder Trend or similar builder software platforms is beneficial.