OnBase Systems Administrator

4 weeks ago

Mechanicsburg, United States Domino Technologies, Inc. Full time

OnBase Systems Administrator / Full-Time / Hybrid / Mechanicsburg, PA


Become a member of a growing team of Information Technology professionals making an impact and providing solutions for Government and Commercial clients since 1996 – Join the Domino Tech Team


Accepting Candidates Until 10/25/2024 at 2:00 PM


The Position:

Client: Commonwealth of Pennsylvania – Department Of Corrections (DOC)

Position Title: DOC – OnBase Systems Administrator TAS2 (749965)

Location: Hybrid; Remote Off-Site and On-Site in Mechanicsburg, PA

Duration: Initial term through 06/30/2025 (+ Annual Renewal in 1-Year Terms)


Note: This position will be primarily remote off-site with on-site required as needed. Candidates must currently reside within a reasonable commuting distance (1-hour/50-miles) of Mechanicsburg, PA. This position requires an in-depth background check, including fingerprinting and requires successful results. Interviews process will be by Teams first round, and potentially in-person second round.


DOC and the Public Safety Delivery Center (PSDC) require the services of a Hyland OnBase Systems Administrator to support an OnBase implementation. The administrator serves as the principal point of contact for all application software, database and hardware that supports the OnBase solution, including planning for and executing software and hardware upgrades. The administrator provides daily application administration, monitoring and maintenance support of the OnBase product and the supporting infrastructure. This position assists staff with the design, development and implementation of efficient electronic business processes to eliminate paper records and maintains existing and develops new OnBase solutions in support of these processes. This position also performs planned maintenance and emergency support during non-business hours.

- Provide technical support to end users in a timely fashion

- Work as a team member with additional System Administrators, Project Manager, Business Analysts, and other roles within the Bureau of Information Technology

- Prioritize daily tasks, live production issues, projects, and customer support

- Review current processes, hardware, and software to ensure resources are functionally properly and efficiently. Validate technical specifications and infrastructure requirements.

- Assist with planning, setup and configuration of the infrastructure architecture, server hardware and operating systems as required

- Review available software maintenance/upgrades, plan for and perform software maintenance and upgrades as required during scheduled, off-hours maintenance windows

- Design, develop, test, and migrate new project solutions or enhancements to existing solutions across SIT, UAT, Production environments

- Document, evaluate, prioritize, and resolve defects

- Respond to and resolve issues reported during normal business operational hours and off-hours

- Monitor operations and capacity to ensure optimum performance

- Create documentation of system changes or existing processes and distribute to appropriate parties

- Work with DOC/PBPP OnBase Support Vendor (currently Keymark) for technical support as needed

- Assist with discovery and documentation of business requirements for new OnBase solutions

- Assist with training identified subject matter experts

- Communicate system downtime and project deployments with business owners and end users

- Understand, maintain and enhance external integrations within OnBase.


The Skills and Experience:

- 7+ Years: Technical expertise in Hyland OnBase

- 7+ Years: OnBase System Administration

- 7+ Years: Enterprise-wide Records Management Program

- 5+ Years: Experience with OnBase Reporting Dashboard

- Hyland OnBase Certified System Administrator (OCSA)

- Hyland OnBase Certified Workflow Administrator (OCWA)

- 5+ Years: OnBase Workflow Experience is highly desired

- 5+ Years: Kofax Capture Software is highly desired

- 5 Years: Experience with OnBase System Upgrade is highly desired

- Hyland OnBase Certified Workview (OCWV) is highly desired

- Hyland OnBase Certified Application Programming Interface (OCAPI) is highly desired


The Company:

The mission of Domino Technologies, Inc. is to provide clients with IT solutions for their individual business processes that lead to strategic market advantages. Since its founding in 1996, the Domino Tech Team has built a solid record of performance working with clients in the Government and Commercial sectors.


The Perks:

- Excellent Market Salary

- Competitive Benefits

- Paid Holidays and Vacation

- Positive Work-Life Balance


The Location:

Domino Technologies is based in the Harrisburg area – the capital city of the Commonwealth of Pennsylvania and the county seat of Dauphin County. Located on the east bank of the Susquehanna River, Harrisburg is the anchor of the Susquehanna Valley metropolitan area.


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