Hyland OnBase Systems Administrator
7 days ago
Job Title: Hyland OnBase Systems Administrator
About the Role:
We are seeking an experienced Hyland OnBase Systems Administrator to support an OnBase implementation for a government client in Mechanicsburg, PA. The ideal candidate will have 7 years of technical expertise in Hyland OnBase and 7 years of OnBase System Administration experience.
Key Responsibilities:
- Provide technical support to end users in a timely fashion
- Work as a team member with additional System Administrators, Project Manager, Business Analysts, and other roles within the Bureau of Information Technology
- Prioritize daily tasks, live production issues, projects, and customer support
- Review current processes, hardware, and software to ensure resources are functionally properly and efficiently
- Assist with planning, setup and configuration of the infrastructure architecture, server hardware and operating systems as required
- Review available software maintenance/upgrades, plan for and perform software maintenance and upgrades as required during scheduled, off-hours maintenance windows
- Design, develop, test, and migrate new project solutions or enhancements to existing solutions across SIT, UAT, Production environments
- Document, evaluate, prioritize, and resolve defects
- Respond to and resolve issues reported during normal business operational hours and off-hours
- Monitor operations and capacity to ensure optimum performance
- Create documentation of system changes or existing processes and distribute to appropriate parties
- Work with DOC/PBPP OnBase Support Vendor (currently Keymark) for technical support as needed
- Assist with discovery and documentation of business requirements for new OnBase solutions
- Assist with training identified subject matter experts
- Communicate system downtime and project deployments with business owners and end users
- Understand, maintain and enhance external integrations within OnBase
Requirements:
- 7 Years of Technical expertise in Hyland OnBase Required
- 7 Years of OnBase System Administration Required
- 7 Years of Enterprise-wide Records Management Program Required
- 5 Years of Experience with OnBase Reporting Dashboard Required
- Hyland OnBase Certified System Administrator (OCSA) Required
- Hyland OnBase Certified Workflow Administrator (OCWA) Required
- 5 Years of OnBase Workflow Experience Highly desired
- 5 Years of Kofax Capture Software Highly desired
- 5 Years of Experience with OnBase System Upgrade Highly desired
- Hyland OnBase Certified Workview (OCWV) Highly desired
- Hyland OnBase Certified Application Programming Interface (OCAPI) Highly desired
About Vector Consulting:
Vector Consulting, Inc., is an IT Talent Acquisition Solutions firm committed to delivering results. We have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to People, Partnerships, Purpose and Performance - THE VECTOR WAY
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