Assistant Director of Financial Operations

About NYC Health + Hospitals

Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

NYC Health + Hospitals, the nation’s largest municipal health care system, is seeking an Assistant Director of Financial Operations to join its growing Philanthropy team. The Assistant Director of Financial Operations will support the Philanthropy and Central Office Finance teams in developing operating procedures and workflows to improve the coordination and communication of information about philanthropic donations interdepartmentally and across facilities systemwide. The Assistant Director will report directly to the Assistant Vice President (AVP) of Philanthropy, with secondary supervision from the Deputy Comptroller in the Comptroller’s Office. The Assistant Director will be responsible for applying knowledge of accounting functions to develop, implement, and maintain financial systems and applications within Philanthropy in collaboration with the Comptroller’s Office. Working closely with Philanthropy, Finance, and program staff throughout the system, the Assistant Director will serve as a liaison among these teams to ensure collaboration and the resolution of any issues regarding the donation and financial reporting requirements and expenditure process. This work will be carried out with the overall goal of meeting or exceeding annual revenue projections with Philanthropy team members and adherence to best practices throughout all fundraising programs.

The Assistant Director must be highly organized and detail oriented, with strong analytical skills and the ability to prioritize multiple tasks. In addition to an accounting and/or grants management background, exceptional interpersonal skills are required, including the ability to communicate effectively with a high degree of professionalism with internal and external stakeholders. The ideal candidate will have experience with grants management, financial management and accounting, and/or financial operations, as well as qualities of teamwork, ethical behavior, and personal integrity. A demonstrated commitment to NYC Health + Hospitals’ mission of health equity, social justice, and the communities served by the organization is also required.

Tasks and responsibilities will include:

• Process all incoming donations in coordination with the team.
• Manage the financial aspects of donations, grants, and contracts, including the submission of financial and administrative information; monitoring expenses, as needed; reviewing budgets; and preparing financial reports for both internal and external stakeholders, in collaboration with the Comptroller’s Office.
• Ensure integration with the Comptroller’s Office through the development of regular communication and workflows, allowing for streamlined, accurate tracking, spending, and reporting for all donations.
• Analyze and review financial data received from H+H facilities and Central Office.
• Complete the annual conflicts of interest board disclosure process for monetary and in-kind gifts in coordination with the team.
• Assist with developing budget proposals for both small programs and complex, multi-year initiatives.
• Write clear and concise budget justifications for grant proposals in collaboration with team members.
• Draft acknowledgement letters and ensure alignment with donor expectations and requirements in coordination with team members.
• Assist with database management and run reports in the CRM, PeopleSoft, and other platforms.
• Develop internal spreadsheets and workflows to ensure the seamless monitoring of donations received, purpose of donation, program budget, reporting requirements, and expenditures.
• Take a lead role in facilitating the monthly reconciliation process with the Comptroller’s Office/Finance team, including conducting regular meetings and setting the agenda.
• Ensure compliance with donation and grant regulations and policies, including certifying expenses are allowable and properly documented.
• Preferred experience with Enterprise Resource Planning (ERP/PeopleSoft) or other project costing software, along with the ability to train staff in these systems.
• Strong communication skills both written and verbal for all correspondences on behalf of the department to Central Office, facilities, City entities, and donors as needed
• Work closely with a variety of internal departments, including Accounting, Budget, Accounts Payable, Supply Chain, Office of Facilities Development, and various programs within Central
• Office and at H+H facilities to ensure collaboration and communication about donations and their expenditure.
• Maintain the private personal information and confidentiality of donors, especially those who wish to remain anonymous, as well as patients, employees, and volunteers in accordance with operational policies.
• Ensure a high level of accuracy in the execution of policies and procedures and help maintain the integrity of the donor database system.
• Strong analytical skills and attention to detail, along with the ability to work collaboratively to meet submission deadlines.
• Advanced use of MS Office, particularly Excel and other accounting software, as well as relationship management/fundraising systems.
• Assist AVP and Philanthropy team members on a full range of projects, as needed.

Minimum Qualifications

1. Master’s degree from an accredited college or university in Accounting, Finance, Business Administration or a related discipline with an emphasis on accounting and financial systems; and two (2) years of responsible-level experience in fiscal management or administration with an emphasis on financial systems, management information and controls, one (1) year of which must have been in a responsible administrative or managerial capacity; or

2. Bachelor’s degree from an accredited college or university in disciplines, as listed in “1” above; and three (3) years of experience, as described in “1” above, one (1) year of which must have been in a responsible administrative or managerial capacity.

Department Preferences

• CFRE Certification preferred.
• Financial accounting, budgeting, grants management
• Operation of various Grantors Systems and ability to assist in completing funding applications and budget proposals
• Development/philanthropic best practices
• Public health policy and non-profit health care preferred.
• Exceptional written and verbal communication skills.
• Strong attention to detail.
• Ability to work both independently and collaboratively.
• Training and development ability on Grants and Finance transacting matters.
• Ability to effectively adapt and tailor communications to various audience.
• Proficiency in Microsoft Office, particularly Excel.
• Experience with Fundraising database/CRM and data processing programs preferred.