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Human Resources Manager

3 months ago

Columbus, United States Spectrum Full time

Do you have a passion for driving innovative solutions in Human Resources? Are you proactive, consultative, and data-oriented? If so, a home on the Customer Operations Human Resources team at Spectrum could be for you.


At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Human Resources team creates the strategies, policies, and procedures that help support our employees and meet business objectives. Using a proactive approach, the HR team helps deliver the exceptional services and experiences Spectrum is known for.


BE PART OF THE CONNECTION

The Manager, Human Resources will report directly to the Director, Human Resources and will be responsible for providing tactical, strategic, and analytical partnership on a wide range of initiatives to support the Credit Services team at our Columbus, Ohio site.

WHAT OUR WORKFORCE BUSINESS PLANNING ANALYSTS ENJOY MOST

  • Supporting business leaders and employees, providing advice and recommendations.
  • Partnering with respective client groups to understand the business challenges and to ensure effective and timely HR support.
  • Overseeing all aspects of employee relations; ensure Company policies are administered fairly and consistently. Additionally, monitor processes and ensure accurate maintenance of employee data and HRIS database.
  • Using knowledge of employee benefit programs to communicate and oversee annual enrollment.
  • Leading an HR team and overseeing talent acquisition in support of hiring customer service agents (collections, returns & payments).
  • This role is responsible for the day-to-day management of employee relations, talent management and will focus on delivery of human resources programs and initiative in support of the business and broader Human Resources team. Collaborating and communicating with team members and key stakeholders to understand their needs, provide status updates, propose solutions, and gain alignment.


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Experience: 5+ years of Human Resources experience, including prior supervisory experience.
  • Education: Bachelor’s Degree in Human Resources or related field
  • Technical skills: Strong PC skills – expert in Excel & PowerPoint
  • Skills: Strong attention to detail and excellent oral and written communication skills with the ability to translate ideas and thoughts in written presentations.
  • Abilities: Ability to deal with issues and subject matter in ways that requires considerable sensitivity, discretion, and judgment.
  • Travel Ability: Limited travel

Preferred Qualifications

  • Master’s degree in human resources or related field
  • SHRM or PHR preferred


SPECTRUM CONNECTS YOU TO MORE


  • Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
  • Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
  • Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
  • Total Rewards: See all the ways we invest in you—at work and in life

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