Field Service Manager
1 month ago
We Are Reddy Ice
Behind every premium cube of Reddy Ice is a company that values consistency, quality, and service above all else. Our nationwide customer base has come to expect the highest standards in product quality, delivery and flexible service options. This commitment to exceptional service is why we are one of America’s leading brands in ice production and manufacturing.
Job Summary
The Field Equipment Service Manager (FESM) hires, trains, and supervises the Field Equipment Service Technicians (FEST) and Retail Merchandisers (RM) for HUB locations to ensure that all field service equipment, including all In Store Baggers (ISB), and DSD Merchandisers and related components, are performing at maximum productivity. This position reports directly to the Market Manager on the day-to-day servicing of customer needs, and the Regional VP as needed.
This is a full-time, permanent position with Reddy Ice that includes a competitive salary, full benefits package that includes medical, dental, vision, life insurance, and a company-matching 401(k) plan. ***Health and Wellness benefits available on your first day of employment***
Education & Experience Required:
- High School Diploma or GED
- Minimum of 5 years supervisory experience managing technicians
- Must have valid driver’s license and a good driving record – will be required to use company vehicle at times.
- Experience in refrigeration and EPA certification
Education & Experience Preferred:
- Trade School Certificate
Working Conditions/Physical Requirements:
Extensive local travel but minimum overnight travel. Will often work in retail stores; drive among retail stores and to/from plant location. Must be able to lift 40lbs. Ability to climb ladder and work with light duty tools.
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