Desktop Support Engineer
4 weeks ago
** 100% On-site -- 6 months Contract to hire **
We are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as well as possess a strong desire to continue learning and provide valuable insight as a key member of the team. This role requires the engineer to be on-site 100% of the time to ensure prompt and effective resolution of technical problems.
Key Responsibilities:
- Provide on-site technical support for desktop computers, laptops, printers, and other peripherals
- Install, configure, and maintain operating systems, software applications, and hardware components
- Troubleshoot and resolve hardware, software, and network issues in a timely manner
- Assist with the setup and deployment of new equipment and technology
- Perform regular maintenance and updates to ensure optimal performance of IT systems
- Document and track all support requests and resolutions using a ticketing system
- Collaborate with other IT team members to address complex technical issues
- Provide training and guidance to end-users on best practices and IT policies
- Ensure compliance with company IT policies and security protocols
- Develop and leverage application-centric Key Performance Indicators (KPI’s) to identify inefficiencies, streamline processes, and drive informed decisions
- Offer an outstanding customer experience to all employees
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- Proven experience as a Desktop Support Engineer or similar role (3+ years)
- Strong knowledge of Windows and macOS operating systems
- Familiarity with network troubleshooting and basic network configurations
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Self-motivated continuous learner
- Must be able to provide exceptional customer service
Technical proficiency in Microsoft environment including:
- Compute (e.g., Laptops)
- Peripherals (e.g., Printers and Scanners)
- Unified Communications (e.g., Microsoft Exchange and Teams)
- Identity and Access (e.g., Microsoft Active Directory and Group Policy)
- Data Protection (e.g., Email Security and Endpoint Protection)
- Knowledge and Collaboration Management (e.g., SharePoint and ITSM)
- Productivity Applications (e.g., Office 365 and Adobe Creative Suite)
- Asset Management (e.g., Inventory Management and Purchasing)
-
Desktop Support Engineer
2 weeks ago
Coppell, United States Lead Allies Inc. Full time** 100% On-site -- 6 months Contract to hire ** We are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as...
-
Desktop Support Engineer
4 weeks ago
Coppell, United States Lead Allies Inc. Full time** 100% On-site -- 6 months Contract to hire **We are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as...
-
Desktop Support Engineer
4 weeks ago
Coppell, United States Lead Allies Inc. Full time** 100% On-site -- 6 months Contract to hire **We are seeking a skilled and dedicated Desktop Support Engineer to join our Infrastructure and Security team. The ideal candidate will be responsible for providing technical support and troubleshooting services to end-users across multiple disciplines, e.g., hardware, software, and network-related issues, as...
-
Desktop Support Engineer
1 month ago
Coppell, United States Two Harbors Investment Corp Full timeThe Desktop Engineer is directly involved with the operational delivery of technical services within Information Technology. Desktop Engineers have primary responsibility for delivery of services required to install, configure, monitor, support and manage the RoundPoint systems. The Desktop Engineer possesses an enterprise view and understanding of the...
-
Contract Desktop Support
2 weeks ago
Coppell, United States Lanvera Full timeJob DescriptionJob DescriptionDesktop Support EngineerCONTRACTLocation: Coppell, TexasJob Type: Contract -100% onsite 6 + months with possible conversion to Full-TimeRelocation: NoThe Company: Lanvera is a leading CCM (Customer Communications Management) outsourcing and technology company specializing in the design, production, and delivery of secure...
-
Desktop Support Analyst
3 weeks ago
Coppell, United States GDT - General Datatech Full timeDesktop Support Role3-6 month Contract-to-Hire100% onsite in Coppell, TXPay- $25/hourMinimum of 2 years as an endpoint/desktop technician providing both hardware and software supportAt least 2 of the following certifications: CompTIA (A+, IT Fundamentals, Network+), Microsoft Office Specialist (MOS), Microsoft Windows 10 (MCP/MCSA), Microsoft O365 (MCSA:...
-
Desktop Support Analyst
4 weeks ago
Coppell, United States GDT - General Datatech Full timeDesktop Support Role3-6 month Contract-to-Hire100% onsite in Coppell, TXPay- $25/hourMinimum of 2 years as an endpoint/desktop technician providing both hardware and software supportAt least 2 of the following certifications: CompTIA (A+, IT Fundamentals, Network+), Microsoft Office Specialist (MOS), Microsoft Windows 10 (MCP/MCSA), Microsoft O365 (MCSA:...
-
Desktop Support Analyst
4 weeks ago
Coppell, United States GDT - General Datatech Full timeDesktop Support Role3-6 month Contract-to-Hire100% onsite in Coppell, TXPay- $25/hourMinimum of 2 years as an endpoint/desktop technician providing both hardware and software supportAt least 2 of the following certifications: CompTIA (A+, IT Fundamentals, Network+), Microsoft Office Specialist (MOS), Microsoft Windows 10 (MCP/MCSA), Microsoft O365 (MCSA:...
-
End User Support Engineer
2 weeks ago
Coppell, United States Cyxtera Full timeEnd User Support EngineerAbout the Position We are looking for a bright and experienced IT professional to provide employee onboarding and office support. Responsibilities of the Role Procurement of laptops, keyboards/mice, monitors, printers and accessories as needed for new hires and existing Centersquare employees. Prepare new laptop computers for newly...
-
End User Support Engineer
1 month ago
Coppell, United States Cyxtera Full timeEnd User Support EngineerAbout the Position We are looking for a bright and experienced IT professional to provide employee onboarding and office support. Responsibilities of the RoleProcurement of laptops, keyboards/mice, monitors, printers and accessories as needed for new hires and existing Centersquare employees. Prepare new laptop computers for newly...
-
Technical Support Specialist
1 week ago
Coppell, Texas, United States Lead Allies Inc. Full time** 100% On-site -- 6 months Contract to hire **We are looking for a proficient and committed Desktop Support Engineer to become a vital part of our Infrastructure and Security division at Lead Allies Inc. The successful candidate will be tasked with delivering technical assistance and resolving issues for end-users across various domains, including hardware,...
-
Technical Support Specialist
1 week ago
Coppell, Texas, United States Lead Allies Inc. Full time** 100% On-site -- 6 months Contract to hire **Lead Allies Inc. is in search of a proficient and committed Desktop Support Engineer to enhance our Infrastructure and Security division. The successful candidate will be tasked with delivering technical assistance and resolving issues for end-users across various domains, including hardware, software, and...
-
Technical Support Specialist
1 week ago
Coppell, Texas, United States Lead Allies Inc. Full time** 100% On-site -- 6 months Contract to hire **We are looking for a proficient and committed Desktop Support Engineer to become a vital part of our Infrastructure and Security division at Lead Allies Inc.. The successful candidate will be tasked with delivering technical assistance and troubleshooting support to end-users across various domains, including...
-
Technical Support Specialist
2 weeks ago
Coppell, Texas, United States Lead Allies Inc. Full time** 100% On-site -- 6 months Contract to hire **Lead Allies Inc. is in search of a proficient and committed Desktop Support Engineer to enhance our Infrastructure and Security division. The successful candidate will be tasked with delivering technical assistance and troubleshooting solutions to end-users across various domains, including hardware, software,...
-
Technical Support Specialist
2 weeks ago
Coppell, Texas, United States Lead Allies Inc. Full time** 100% On-site -- 6 months Contract to hire **Lead Allies Inc. is in search of a proficient and committed Desktop Support Engineer to enhance our Infrastructure and Security division. The selected candidate will be tasked with delivering technical assistance and troubleshooting services to end-users across various domains, including hardware, software, and...
-
Technical Support Specialist
1 week ago
Coppell, Texas, United States Lead Allies Inc. Full time** 100% On-site -- 6 months Contract to hire **Lead Allies Inc. is in search of a proficient and committed Desktop Support Engineer to enhance our Infrastructure and Security division. The successful candidate will be tasked with delivering technical assistance and troubleshooting solutions to end-users across various domains, including hardware, software,...
-
End User Support Engineer
2 weeks ago
Coppell, United States CentersquareDC Full timeSummary: Procurement of laptops, keyboards/mice, monitors, printers and accessories as needed for new hires and existing Centersquare employees. Prepare new laptop computers for newly hired employees. Includes laptop setup, asset management and setup of all necessary accounts required for new employees. Provisioning and troubleshooting phone issues with...
-
End User Support Engineer
4 weeks ago
Coppell, United States CentersquareDC Full timeSummary:Procurement of laptops, keyboards/mice, monitors, printers and accessories as needed for new hires and existing Centersquare employees.Prepare new laptop computers for newly hired employees. Includes laptop setup, asset management and setup of all necessary accounts required for new employees.Provisioning and troubleshooting phone issues with our...
-
End User Support Engineer
4 weeks ago
Coppell, United States CentersquareDC Full timeSummary:Procurement of laptops, keyboards/mice, monitors, printers and accessories as needed for new hires and existing Centersquare employees.Prepare new laptop computers for newly hired employees. Includes laptop setup, asset management and setup of all necessary accounts required for new employees.Provisioning and troubleshooting phone issues with our...
-
End User Support Engineer
1 month ago
Coppell, United States CentersquareDC Full timeSummary:Procurement of laptops, keyboards/mice, monitors, printers and accessories as needed for new hires and existing Centersquare employees.Prepare new laptop computers for newly hired employees. Includes laptop setup, asset management and setup of all necessary accounts required for new employees.Provisioning and troubleshooting phone issues with our...