Information Technology Support Specialist

22 hours ago


East Stroudsburg, United States firstPRO, Inc Full time

FirstPRO is in search of an Information Technology Specialist for our customer located in East Stroudsburg, PA. This tier 1 support role will be an on-site, 12-24 month consulting opportunity.


This hands-on role with our customer’s PC Support Team requires the following:


  • Configure, deliver, install, and validate technical equipment as requested
  • Perform on-site troubleshooting and diagnostics of hardware and software
  • Identify, research, and resolve technical problems
  • Communicates information in a timely, accurate and concise manner that fosters a collaborative environment.
  • Maintains inventory records of hardware and peripherals
  • Adheres to our customer’s Technology defined standards and policies


Day-to-day responsibilities will require resources to Provides on-site technical support that requires creative problem-solving, using a consultative approach to end users on a variety of issues including but not limited to, computer hardware and software, security and network connectivity. Identifies, researches, resolves technical problems and possesses a thorough understanding of the products or services being offered.


Qualifications


  • AS Degree in Information Sciences and Technology or experience in lieu of degree
  • 2 years of progressive experience (within a clinical setting, preferred).
  • Attention to detail and ability to analyze and solve technical problems.
  • Interpersonal and customer service skills as well as being self-motivated.
  • Intricate knowledge of the use of mobile devices, networking, personal computers, printers, and computer terminology.
  • Knowledge of network protocols, computer hardware/software and peripherals.
  • Must be friendly, courteous, presentable, service-oriented, flexible and enjoy working with all levels of staff.
  • Must be able to visit multiple business and education locations. (Dependent on employment location)
  • Exceptional customer service skills.


It is preferred candidates possess a CompTIA A+ certification. A driver’s license is a must. Must be COVID-19 and Flu vaccinated.



  • east stroudsburg, United States firstPRO, Inc Full time

    FirstPRO is in search of an Information Technology Specialist for our customer located in East Stroudsburg, PA. This tier 1 support role will be an on-site, 12-24 month consulting opportunity.This hands-on role with our customer’s PC Support Team requires the following:Configure, deliver, install, and validate technical equipment as requestedPerform...


  • East Lansing, Michigan, United States Michigan State University, Information Technology Services Full time

    Job SummaryWe are seeking a highly skilled Information Systems Specialist to join our team at Michigan State University, Information Technology Services. As an Information Systems Specialist, you will be responsible for designing, implementing, and maintaining information systems that support the university's academic and administrative functions.Key...


  • East Lansing, Michigan, United States Michigan State University, Information Technology Services Full time

    Job SummaryWe are seeking a highly skilled Information Systems Specialist to join our team at Michigan State University, Information Technology Services. As an Information Systems Specialist, you will be responsible for designing, implementing, and maintaining information systems that support the university's academic and administrative functions.Key...


  • East Stroudsburg, Pennsylvania, United States firstPRO, Inc Full time

    PC Support Specialist Job DescriptionfirstPRO, Inc is seeking a skilled PC Support Specialist to join our team. As a PC Support Specialist, you will be responsible for configuring, delivering, installing, and validating technical equipment, performing on-site troubleshooting, and resolving hardware and software issues.This is a long-term contracting...


  • East Stroudsburg, United States firstPRO, Inc Full time

    firstPRO is seeking a hands-on PC Support Specialist to join our customer’s PC Support Team. In this role, you will be responsible for configuring, delivering, installing, and validating technical equipment, performing on-site troubleshooting, and resolving hardware and software issues. You will communicate technical information clearly to foster a...


  • Setauket-East Setauket, New York, United States Best Buy Full time

    Position: Technology Support Specialist Employment Type: Part-time Job Overview: As a Technology Support Specialist, you will serve as the initial point of contact for individuals seeking assistance with their technology needs. We will equip you with the necessary training and resources to effectively engage with customers, listen attentively, document their...


  • Stroudsburg, Pennsylvania, United States Avenu Insights & Analytics Full time

    Job SummaryWe are seeking a highly skilled and experienced Systems Support Specialist to join our team at Avenu Insights & Analytics. As a key member of our IT department, you will be responsible for providing top-notch technical support and maintenance for our computer systems and networks.Key ResponsibilitiesTechnical Support: Provide prompt and effective...


  • East Stroudsburg, Pennsylvania, United States RHA Health Services Full time

    About the RoleRHA Health Services is seeking a highly motivated and compassionate Mental Health Support Specialist to join our team. As a key member of our rehabilitation services team, you will play a vital role in providing support and guidance to individuals with mental health and/or substance use needs.Key ResponsibilitiesProvide rehabilitative services,...


  • East Stroudsburg, Pennsylvania, United States HAYWARD LABORATORIES, Inc. Full time

    Company Overview:Hayward Laboratories, Inc. is a prominent manufacturer specializing in health and beauty products. We are recognized for our collaboration with major brands, including Palmer's Cocoa Butter. Our operations encompass processing, analytical laboratories, inventory management, warehousing, and distribution of Palmer's products.Position...


  • East Stroudsburg, Pennsylvania, United States Pyramid Healthcare Inc Full time

    Job SummaryWe are seeking a highly motivated and compassionate Clinical Support Specialist to join our team at Pyramid Healthcare Inc. As a key member of our clinical support services, you will play a vital role in facilitating recovery support services for individuals in our program.Key ResponsibilitiesEstablish connections with community supports to...


  • East Hanover, United States ACT Professional Solutions Full time

    Job descriptionPosition SummaryA Systems Engineer is responsible for delivering first class service, advice, and technical support to ACT clients, through the highest standards of customer service, efficiency, knowledge, and integrity. This includes proactive management of client technology, resolving high priority escalations and contributing standards and...


  • Stroudsburg, Pennsylvania, United States POCONO MOUNTAINS VISITORS BUREAU Full time

    Job OverviewPosition: Visitor Center Support SpecialistLocation: Pocono Mountains RegionReports To: Visitors Centers ManagerSummary: The Visitor Center Support Specialist plays a crucial role in enhancing the experience of visitors in the Pocono Mountains area by delivering accurate information and assistance.Key Responsibilities:Welcome and assist guests...


  • Stroudsburg, Pennsylvania, United States POCONO MOUNTAINS VISITORS BUREAU Full time

    Job OverviewPosition: Visitor Center Support SpecialistLocation: Various sites within the Pocono Mountains areaReports To: Manager of Visitor CentersSummary: The Visitor Center Support Specialist plays a vital role in delivering exceptional service to guests exploring the Pocono Mountains. This position involves providing comprehensive information and...


  • East Providence, Rhode Island, United States Emerson Electric Company Full time

    Position OverviewWe are seeking an experienced IT Manager to oversee our technology initiatives within a dynamic and fast-paced manufacturing sector. This role is critical in ensuring that our business systems operate efficiently and effectively.Key ResponsibilitiesManage and enhance IT operations to support business objectives.Collaborate with...


  • East Providence, Rhode Island, United States Emerson Electric Company Full time

    Position OverviewWe are seeking an experienced IT Manager to oversee our technology operations within a dynamic manufacturing environment. This role is crucial for ensuring the efficiency and effectiveness of our IT systems.Key ResponsibilitiesManage and enhance business systems to support operational excellence.Collaborate with various departments to align...


  • East Stroudsburg, Pennsylvania, United States Club Wyndham Resort Full time

    Administrative Assistant IIClub Wyndham Shawnee Village Resort is seeking an experienced Administrative Assistant II to support our Title Services Department. As a key member of our team, you will provide administrative support to our staff of over 100 employees, including 8 Managers and 4 Supervisors.Key Responsibilities:Reporting and Data Management:...


  • East Stroudsburg, Pennsylvania, United States INITIAL, INC. Full time

    Pest Control Specialist Job DescriptionWe are seeking a skilled Pest Control Specialist to join our team at INITIAL, INC. As a Pest Control Specialist, you will be responsible for conducting inspections to determine the source of pest activity, selecting and building solutions to remedy pest presence, and performing pest treatments to create a pest-free...


  • East Carondelet, Illinois, United States Velocity Solutions Full time

    Job SummaryWe are seeking a skilled Food Technology Specialist to join our team at Velocity Solutions. As a renowned manufacturer of delicacies, gourmet foods, and jams, we require a professional with expertise in food processing and associated hygiene practices.Key Responsibilities• Prepare raw materials for production and assemble production batches•...


  • East Stroudsburg, Pennsylvania, United States Georgia Orthopaedic Society. Full time

    Otolaryngology Specialist OverviewWe are seeking a dedicated Otolaryngologist (ENT) to join our esteemed practice. Our surgical team is renowned for its extensive expertise and commitment to innovative, minimally invasive techniques.Position Highlights:Thriving multi-physician practice with a focus on delivering exceptional patient careSupport a...


  • East Millinocket, Maine, United States Advance - Global Australian Professionals Full time

    Position at Advance - Global Australian Professionals Technology Integration Specialist ABOUT US Advance - Global Australian Professionals is a premier business solutions provider dedicated to assisting organizations in enhancing their technological frameworks and operational processes to boost efficiency and effectiveness. As a family-owned entity...