Technical Support Specialist

3 weeks ago


Durham, United States Lucid Services Group Full time

A leading North Carolina employer is in current need of a highly-motivated Technical Support Engineer to join their team to assist with some major initiatives and projects. This is an excellent opportunity for someone looking to expand upon their current technical support by working in an enterprise level environment. Sharpen your skill set and add a well-known employer to your resume, all while working on a highly visible tasks.


The right individual needs to be comfortable working a contract position. This will be a hybrid schedule - 3 days in office and 2 days remote.


  • A minimum of 1 year of previous experience upgrading machines and deploying new systems. Prior experience with a Windows 11 upgrade strongly preferred.
  • Previous technical support experience. Provide support via in-person, phone and email on a variety of tasks related to system upgrades and other areas of desktop support.
  • Team Player. The individual in this role needs to be able to jump in and assist the team in different areas as needed.
  • Excellent Communicator. Execute quickly and provide necessary communication to the team, both written and verbal.


Reach out to Lucid and let us connect you with this great opportunity. No Visa sponsorship available for this opening at this time. We are not looking to work on a C2C basis for this role.



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