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Lead Technician IT Infrastructure Support
3 months ago
Lead Technician - IT Infrastructure Support
12-month contract role
Location onsite: Richmond, VA 23234
Job description:
Network administration:
- Familiarity with wired and wireless network architecture
- Configuration of network switches, routers, SDWAN, etc.
- Troubleshooting LAN/WAN infrastructure
- Maintain and upgrade network cabling within the Data Center and building cabinets
End User Device support:
- End user support and customer service experience
- Experience with Windows 10 and 11 deployment and troubleshooting
- Printers, Scanners, Label Printers
- Office 365, SharePoint
- Manage requests and incidents within a service desk tool
Server Administration:
- Operating System Windows Server 2016 – 2022
- Administering sharing and folder privileges
- Racking, cabling and commissioning servers
- Backup and storage
- Server monitoring and optimization
Firewall:
- General familiarity of firewall technology, configuration, rules, etc.
- Experience working in DMZ and Process Control Networks
Must be able to lift 40 lbs.
Responsibilities:
- Support of general purpose and manufacturing business network systems sitewide.
- Support of network security and business infrastructure for facility.
- Bridges gap between in house knowledge and remote support teams.
- Requires knowledge of Active Directory, Domain Controllers, Process Control Networks.
- Requires strong communications and troubleshooting capabilities
