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Credit & Collections Supervisor

3 months ago

Bridgeton, United States Hussmann Full time

As a leader as on the Finance team, this role is accountable for the personnel, processes, systems, and policies that manage Hussmann's Credit and & Collections function. The objective of this role is to deliver the metrics and projects assigned to our DSO (Days Sales Outstanding), working capital, cash flow, bad debt, and aging targets.


This Supervisor will lead by example, with a team-player mindset, and drive accountability with each team member. As a member of the Finance leadership team this role will partner with other functional area leaders to drive and disseminate the company's strategic initiatives and goals. Ensuring that the team is providing quality service to both internal and external customers will be key as this role will interact with Business Unit Controllers, Billing, Sales, Accounting, and the Hussmann Executive Leadership Team.


Role and Responsibilities

  • Manage daily Accounts Receivable (AR) operations for both the collections and credit functions, ensuring efficient allocation of resources among customer needs and our internal goals.
  • Support team needs, coordinating cross-functional efforts that drive issue resolution, project completion, and process improvement in support of the Hussmann strategic initiatives.
  • In conjunction with IT, define customer-specific invoicing methods via any number of electronic means or 3rd party portals.
  • Drive for our DSO, working capital, cash flow, bad debt, and aging targets as well as ensure accountability for compliance and controls.
  • Explore and lead innovative solutions/initiatives to address an ever-changing business environment.
  • Develop cross-training programs to eliminate single points of failure and ensure business continuity.
  • Support talent development and succession planning within the team.
  • Continually evaluate talent and skillset needs that support Hussmann strategic direction and technology initiatives.
  • Perform monthly close duties and prepare month-end close and other reporting.


Qualifications and Education Requirements

  • Bachelor's degree in Accounting, Finance, or related field.
  • 5 years of increasing responsibility within AR / Finance / Accounting roles or Billing.
  • 2+ years of people management experience preferred.
  • Results oriented with strong analytical and problem-solving abilities.
  • Able to think strategically and out of the box.
  • Ability to see the larger picture and communicate vision, goals, and scopes that are larger than this position's responsibilities.
  • Demonstrated ability and passion for mentoring, training, and coaching others.
  • Excellent organizational skills, detail-oriented, and thorough.
  • Strong proficiency with Microsoft Office Suite required with preferred knowledge of advanced Microsoft Excel functions.
  • Ability to simultaneously manage competing priorities and projects.
  • Excellent communication skills with a sharp customer focus.
  • Experience with financial ERP systems, Oracle or SAP preferred.
  • System implementation experience a plus (ERP / collections modules / 3rd party portals such as Ariba).
  • Project management experience a definite plus.


Our organization offers benefits that are the best fit for you at every stage of your career:•

Comprehensive Insurance Plans: Health, Dental and Vision, 401k with Company Matching Contribution, Discretionary 401k Company Contribution, Tuition Reimbursement Program, Life/Disability Insurance, Family Leave, Panasonic Employee Discounts, Paid Vacation and Holidays, Wellness Program, Identity Protection, Community Stewardship, Employee Assistance Program and more


Hussmann is a subsidiary of Panasonic USA. Finding a better way has always been the Hussmann way. Since 1906, our focus on innovation has helped food retailers succeed. We hold over a 122 U.S. patents as well as 320 international patents from more than a dozen countries. We collaborate with customers across a variety of food retail segments as we work towards fulfilling a promise for better businesses, better partners, and a better world.


Hussmann is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit based factor.•