Account Manager
4 weeks ago
Job purpose:
The oversight and management of all current designated accounts. Propagate all sales orders via Cream Co’s order management software. Engage customers to receive orders and provide exceptional customer service daily. Your role extends beyond administrative duties to actively managing and growing our existing accounts. You'll play a pivotal role in ensuring seamless order processing while fostering strong customer relationships and driving revenue growth. You are responsible for assisting in the successful integration of newly onboarded customers and the retention and expansion of existing accounts. This multifaceted position demands a blend of administrative expertise, sales acumen, and cross-departmental collaboration skills. This role requires a proactive and customer-centric approach, as well as strong analytical skills and the ability to thrive in a collaborative environment.
Skills & Specifications:
1. Exceptional time management and willingness to delegate responsibilities 2. High customer service skills and orientation.
3. Love of numbers and talent for data processing.
4. Understanding of basic accounting principals.
5. Attention to detail.
6. Capable of keeping a process-driven business current and on track.
7. Excellent interpersonal skills.
8. Strong written and verbal communication.
9. Willingness to work in a team.
10. Handle shifting and multiple priorities efficiently and effectively.
11. Confront challenges with a solution-based thought process.
12. Competent in Excel, Google, Order Management tools, inventory tools, and ability to learn additional order management, bookkeeping, inventory control software. 13. Ability to be a flexible, supportive, helpful team member in a collaborative work environment.
14. Willingness to continue to learn new skills to be successful in the role.
- Please Note: This position often requires work hours more in line with customers’ ordering habits, so holidays/time off may be at different times, in lieu of time off that the rest of the
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