Information Systems Admin/Analyst
2 weeks ago
As the Information Systems Admin & Analyst, you'll play a pivotal role in supporting the admissions and administrative operations through technology. You'll wear multiple hats, including:
- Become the system administrator for our HubSpot CRM, configuring settings, managing user access, and ensuring optimal functionality.
- Develop and deliver training programs to equip admissions and administrative staff with the skills to leverage HubSpot effectively.
- Monitor HubSpot usage, identify areas for improvement, and implement changes to streamline workflows and maximize efficiency.
- Provide ongoing technical support to admissions and administrative staff, troubleshooting issues and ensuring smooth operation of IT systems.
- (Bonus): If you possess experience integrating systems or utilizing scheduled tasks on servers, you'll be a valuable asset in further optimizing our technology landscape.
- While not required, any skills in SQL or query writing will be highly sought after to help us extract valuable insights from our data.
Who You Are:
- You have 2-4 years of experience in a system administration or IT support role, within an educational setting.
- You possess a strong understanding of CRM systems, ideally with experience configuring and managing HubSpot- if not, they are happy to train
- You're a patient and supportive problem-solver, enjoying assisting others and resolving technical challenges.
- A strong work ethic, a commitment to continuous learning, and a passion for education are essential.
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