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Bilingual Customer Service Specialist

3 months ago


San Jose, California, United States Sherwin-Williams Full time


Customer Service Specialists at Sherwin-Williams work closely with wholesale and retail customers to determine their needs, answer inquiries about products, and provide appropriate solutions. Store associates Customer Service Specialists are responsible for addressing customer concerns promptly, ensuring high client satisfaction, staying updated on product features, and maintaining product and store quality standards. They are also focused on delivering excellent customer service and meeting sales targets consistently.

Join Sherwin-Williams

Discover a place where your career can flourish and your colors can shine. At Sherwin-Williams, we value diversity and encourage qualified individuals from all backgrounds to apply - including those with disabilities and Protected Veterans.

Process to Get Started:
  • Step 1 - Online Application: Find the role(s) of interest on our Careers page and dedicate 15 minutes to create your profile.
  • Step 2 - Digital Interview: Qualified candidates will be invited to complete a digital video interview via HireVue, focusing on behavioral questions.
  • Step 3 - In-Store Interview: Top candidates from the video interview stage will meet with our team in a store or another designated location.
Employee Benefits:

As part of our mission to support our employees and their families, we offer a variety of world-class benefits designed for your well-being. Visit our Careers page to explore the benefits you may be eligible for as a Sherwin-Williams employee.

Compensation Information:

Compensation decisions are based on several factors, including skills, experience, certifications, and business needs. The disclosed wage range considers these factors and does not include geographic differentials or adjustments. Please note that compensation details are subject to change in compliance with applicable laws.

Sherwin-Williams is an Equal Employment Opportunity/Affirmative Action employer committed to fostering a diverse and inclusive workplace. Qualified candidates will be considered for employment without discrimination based on various factors.

As a VEVRAA Federal Contractor, Sherwin-Williams gives priority referral to Protected Veterans through state and local employment services delivery systems.