Current jobs related to On-Site Service Representative - Scranton, Pennsylvania - W.W. Grainger, Inc.

  • Customer Service Representative

    7 days ago

    Scranton, Pennsylvania, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service and ensuring that our customers have a positive experience with our brand.Job...

  • Customer Service Representative

    2 days ago

    Scranton, Pennsylvania, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, ensuring their satisfaction and loyalty to our brand.Key...

  • Customer Service Representative

    1 week ago

    Scranton, Pennsylvania, United States Azek Co. Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at The Azek Company. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a timely and...

  • Customer Service Representative

    2 weeks ago

    Scranton, Pennsylvania, United States Azek Co. Full time

    About Azek Co.Azec Co. is a leading manufacturer of high-quality building products, committed to innovation and sustainability.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, responding to customer inquiries,...

  • Client Services Representative

    2 weeks ago

    Scranton, Pennsylvania, United States Peoples Security Bank and Trust Company Full time

    About the RoleWe are seeking a highly skilled and customer-focused Client Services Representative to join our team at Peoples Security Bank and Trust Company. As a Client Services Representative, you will play a critical role in providing exceptional customer service and support to our customers and branch staff.Key ResponsibilitiesCustomer Support: Provide...

  • Customer Service Representative

    2 weeks ago

    Scranton, Pennsylvania, United States Help at Home Full time

    Job OpportunityHelp at Home is seeking a dedicated professional to join our team as a Customer Service Representative. As a key member of our care team, you will play a vital role in ensuring the well-being and independence of our clients.About the RoleAs a Customer Service Representative, you will be responsible for providing exceptional support to our...

  • Customer Service Representative

    1 week ago

    Scranton, Pennsylvania, United States Adecco Full time

    Job OpportunityAdecco is seeking a skilled Call Center Representative to join our team in Scranton, PA. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing customer support, and updating client accounts in a professional banking setting.Key Responsibilities:Answering customer inquiries and resolving...

  • Customer Service Representative

    6 days ago

    Scranton, Pennsylvania, United States PSG Global Solutions Careers Full time

    Unlock your potential with PSG Global Solutions Careers as a Customer Service Representative in the dynamic Banking/Finance industry.Deliver exceptional customer experiences by addressing inquiries and resolving issues via phone and correspondence.Exercise discretion and adaptability when deviating from standard procedures to meet customer needs.Utilize...

  • Field Service Representative

    5 days ago

    Scranton, Pennsylvania, United States DISH Full time

    About the RoleWe are seeking a highly skilled Field Technician to join our team at DISH. As a Field Technician, you will be responsible for representing our company in customers' homes daily, providing exceptional service and ensuring their satisfaction with our products and services.Key ResponsibilitiesInstall and maintain satellite television systems,...

  • Customer Service Representative

    5 days ago

    Scranton, Pennsylvania, United States IONOS Inc Full time

    Job SummaryThe MyWebsite Customer Service Representative plays a vital role in supporting IONOS customers with their drag-and-drop website builders through inbound phone calls and email. This position requires strong technical proficiency and effective soft skills to resolve customer issues efficiently.Key ResponsibilitiesResolve customer issues via phone,...

  • Field Service Representative

    22 hours ago

    Scranton, Pennsylvania, United States DISH Full time

    About the RoleWe are seeking a highly skilled Field Technician to join our team at DISH. As a Field Technician, you will be responsible for representing our company in customers' homes daily, providing exceptional customer service and ensuring a seamless installation experience.Key ResponsibilitiesInstall and maintain satellite television systems, smart home...

  • Field Service Representative

    19 hours ago

    Scranton, Pennsylvania, United States DISH Full time

    About the RoleWe are seeking a highly skilled Field Technician to join our team at DISH. As a Field Technician, you will be responsible for representing our company in customers' homes daily, providing exceptional customer service and ensuring a seamless installation experience.Key ResponsibilitiesInstall and maintain satellite television systems, smart home...

  • Customer Service Representative

    2 weeks ago

    Scranton, Pennsylvania, United States IONOS Inc Full time

    Job Summary:The Customer Service Representative at IONOS Inc. is responsible for providing exceptional support to customers utilizing our drag-and-drop website builders. This role involves resolving customer inquiries and issues via various communication channels, including phone, email, and chat. The ideal candidate will possess strong technical skills,...

  • Field Service Representative

    4 days ago

    Scranton, Pennsylvania, United States DISH Full time

    About the RoleWe are seeking a highly skilled Field Technician to join our team at DISH. As a Field Technician, you will be responsible for representing our company in customers' homes daily, providing exceptional service and support.Key ResponsibilitiesInstall and maintain satellite television systems, smart home devices, and other network equipmentProvide...

  • Customer Service Representative

    1 week ago

    Scranton, Pennsylvania, United States Adecco US, Inc. Full time

    Adecco US, Inc. Job OpportunityWe are seeking a skilled Call Center Representative to join our team in Scranton, PA. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing customer support, and updating client accounts in a professional banking setting.Key Responsibilities:Answer inbound calls and respond...

  • Field Service Representative

    23 hours ago

    Scranton, Pennsylvania, United States DISH Full time

    About the RoleWe are seeking a highly skilled Field Technician to join our team at DISH. As a Field Technician, you will be responsible for representing our company in customers' homes daily, providing exceptional customer service and ensuring a seamless installation experience.Key ResponsibilitiesInstall and maintain DISH satellite television systems, smart...

  • Landscape Technician

    3 weeks ago

    Scranton, Pennsylvania, United States East Coast Facilities, Inc. - Scranton Service Center Full time

    Key ResponsibilitiesAs a Landscape Technician with East Coast Facilities, Inc. - Scranton Service Center, you will be responsible for ensuring the physical work tasks assigned to you are completed safely, efficiently, and with quality. You will work under the direction of a Crew Leader and may receive direction or training from a Production Manager or Field...

  • Fraud Client Services Representative

    2 weeks ago

    Scranton, Pennsylvania, United States Bank of America Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Fraud Client Services Representative to join our team at Bank of America. As a key member of our client services team, you will be responsible for providing exceptional service to our clients by resolving multi-product fraud-related requests in a timely and professional manner.Key...

  • Customer Service Representative

    2 weeks ago

    Scranton, Pennsylvania, United States PSG Global Solutions Careers Full time

    Job OpportunityWe're seeking a skilled Customer Service Representative to join our team at PSG Global Solutions Careers. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients in the banking and finance industry.Key Responsibilities:Assist customers with inquiries and issues related to their...

  • Territory Representative

    2 weeks ago

    Scranton, Pennsylvania, United States Ecolab Full time

    Job Title: Territory RepresentativeEcolab is seeking a highly motivated and results-driven Territory Representative to join our Global Quick Service Restaurant team. As a Territory Representative, you will be responsible for developing and managing a territory of customers in the quick service restaurant industry.Key Responsibilities:Facilitate sales and...

On-Site Service Representative

3 months ago

Scranton, Pennsylvania, United States W.W. Grainger, Inc. Full time

Work Location Type:
Onsite


As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships.

With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.


Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe.

As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.


Position Details:
We're hiring a part-time hours/week) On-Site Service Representative in Scranton, PA


The Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth through customers' inventory management (KeepStock) program.

Service Representatives (OSRs) also work with partners to implement sales strategy and to help customers understand how Grainger can provide solutions to their business' MRO needs.


You Will:

  • Service multiple customer locations
  • Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
  • Resolve customer problems promptly to retain and promote customer loyalty.
  • Follow designated route defined by routing software tools and maintain route guides.
  • Identify continuous improvement opportunities in productivity, process, and cycle time.
  • Comply with safety and inspection requirements of the facility where the service is being provided.
  • Help create new orders by engaging with customers to identify additional product needs
  • Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

You Have:

  • 3 years' experience in selling or service environment.
  • High School Diploma or equivalent.
  • Ability to lift 25 to 60lbs and/ or work in difficult positions.
  • Collaboration and problem-solving skills.
  • Handle different technical and operational issues.
  • Have and maintain a valid driver's license in State of residence.
  • Must carry required levels of automobile insurance.

Rewards and Benefits:
Grainger is committed to your safety, health and wellbeing. Our programs provide choice to meet our team members' individual needs. Check out some of the rewards available to you at Grainger.

  • Paid time off (PTO) days and 6 company holidays per year
  • Benefits starting on day one, including medical, dental vision and life insurance
  • 6% 401(k) company contribution each pay period with no personal contribution required
  • Employee discounts, parental leave, tuition reimbursement, student loan refinancing, free access to financial counseling, education and more.


We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

We are proud to be an equal opportunity workplace.


We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment.

With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.