Business Office Manager

2 weeks ago

Bangor, Maine, United States Ross Manor Full time

TheRoss Manor campus provides three professional levels of care and support forresidents including assistedliving , skilledrehabilitation and complete nursing care services. Under the ownership of First AtlanticHealthcare, Ross Manor follows in First Atlantic's long standing reputation forexcellence in Long Term Care. Under the ownership of First AtlanticHealthcare, Ross Manor follows in First Atlantic's long standing reputation forexcellence in Long Term Care.

The Business Office Manager oversees the daily operations ofthe facility's office in manner consistent with attaining facility goals whileliving the mission and values of the facility. The duties include monitoring ofAccounts Receivable, maintenance of financial records and role-modelingcustomer service excellence. You are a key contact for Residents responsiblefor handling of resident personal funds, handling incoming payments, billing,collections, and accounts payable.

Essential Job Functions:

  • Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents
  • Work with family members and residents to ensure a good understanding of the financial responsibilities to the facilities
  • Participate in the resident admission process by providing explanations of the facility's rates, billing cycle and payment terms, including collecting the first month's advance payment upon admission
  • Prepare and submit monthly resident billings for services provided
  • Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments
  • Monitor and manage the accounts receivable and collection processes
  • Pursue past due accounts persistently and maintain proper back-up documentation
  • Obtain and submit all required documentation to bill third party payers as per program/company guidelines
  • Maintain financial records including cash receipts, cash disbursements; accounts receivable, accounts payable, payroll journal, and general ledger as directed
  • Prepare and submit reports on a timely basis as required and directed by Administrator, this company, and governmental agencies
  • Provide statistics to audit and reimbursement for year-end processing
  • Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties
  • File Maine Care Movement Cards
  • Verifies co-insurance payments, per the individual insurance policies, and notifies perspective Nursing and Social Services departments as needed
  • Adhere to Medicare and Medicaid regulation, as well as federal and state regulations and company policy as related to personal funds
Office Manager Minimum Qualifications:
  • Associates degree or equivalent working experience
  • Bookkeeping experience
  • Excellent computer skills; ability to MS Office suite of products, as well as experience with financial systems
  • Amazing customer service and communication skills
  • Excellent self-discipline and patience
  • Self-motivated, able to keep up with this demand of this position
  • Experience working with on-line business platforms
  • Genuine caring for and interest in elderly and disabled people in a nursing facility
Skills:
  • Organize and maintain adequate bookkeeping records/filing systems
  • Detail oriented and in order to assure that records concern accounts receivable, payroll, employee
  • records, accounts payable, and resident personal funds are accurate, timely and in compliance
  • with regulation and company policy
  • Work both under close supervision and independently, following verbal and written instructions
  • Perform tasks on time despite frequent interruptions
  • Adjust to diversified types of personalities, using tact, courtesy and judgement in dealing with
  • varying situations; including residents and their families, visitors, the public, employees, and
  • affiliates
  • Nimbly adapt and use multiple software platforms
  • Working knowledge of Medicare and Medicaid, as well as federal and state regulations
  • Read/Write English, as well as hear and speak clearly
We want to support your work andlife balance, so we have flexible shifts available - and would love to speakwith you about what interests you.
  • Flexible Shifts
  • Pay on Demand: Daily access to your paycheck
  • Tuition reimbursement
  • Full time employees have access to full benefits; medical, dental, vision, and disability
  • Employer paid life insurance
  • Flexible savings account, including medical & dependent
  • Paid Time Off available to all employees
  • 401(k) Retirement savings program with employer contribution

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