Workforce Management Systems Specialist

1 week ago


Kenosha, Wisconsin, United States Uline Full time
Position Responsibilities
  • Act as a liaison for NICE workforce management software, troubleshooting issues and collaborating with IT, business partners and vendors for optimal performance.
  • Identify system enhancement opportunities with the WFM team, providing support and training for efficiency.
  • Audit operational data, offering improvement recommendations to senior leadership.
  • Manage project execution for Holiday builds, PTO requests and system upgrades.
  • Create and maintain data in applications such as NICE WFM System, Excel, SQL and Power BI dashboards.
  • Collaborate across departments to resolve reporting and data discrepancies.

Minimum Requirements

  • Bachelor's degree.
  • 2+ years of administrative responsibility using WFM scheduling software. NICE WFM (IEX) experience preferred.
  • 3+ years of Excel experience with a strong understanding of formulas. SQL knowledge preferred.
  • Strong analytical, communication and problem-solving skills.

Benefits

  • Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
  • 401(k) with 6% employer match.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • First-class fitness center.
  • Beautifully maintained walking trails.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace .

EEO/AA Employer/Vet/Disabled

#LI-CB2

#CORP

(#IN-PPCS)



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