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Medical Front Office Manager

3 months ago

Spring Hills, Texas, United States Renrmn Enterprises LLC Full time
Neville Foot and Ankle Centers is looking for a Front Desk Supervisor in The WoodlandsResponsibilities:
  • Supervising front desk staff and providing training and direction.
  • Resolving patient-related problems and employee conflicts with discretion and leadership abilities.
  • Managing time off requests and ensuring adequate staffing at all times.
  • Maintaining knowledge of clinical operations and disseminating information to staff regularly.
  • Assisting the Practice Manager with workload assignments and schedules.
  • Preparing patients' daily co-payments and reconciling cash drawer.
  • Conducting regular meetings to enhance organizational procedures.
  • Assisting with internal and external audits related to registration and billing.
  • Maintaining accurate office supply inventory.
  • Reporting patient complaints and ensuring accurate provider schedules.
  • Participating in staff meetings and creating a positive work environment.
  • Managing incoming mail and deliveries.
  • Performing other duties as directed.
Requirements:
  • High school graduate or G.E.D required.
  • Minimum two years of experience in customer service, preferably in a clinical setting.
  • Previous supervisory experience in a healthcare setting preferred.
Qualifications:
  • Demonstrated leadership ability and build trust with patients and staff.
  • Excellent attention to detail and communication skills.
  • Resourceful and able to work independently or as a team.
  • Ability to resolve complaints effectively and maintain client confidentiality.
  • Meet Service Excellence Standards.
  • Ability to take initiative and travel as required.
Minimum of 3 years of experience REQUIRED
  • Podiatry/Orthopedic and Eclinical Works experience a plus