Director of Food and Beverage
2 weeks ago
Job Category Food and Beverage & Culinary
Location JW Marriott Essex House New York, United States
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Functions as the strategic business leader of the property's food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. The position oversees the development and implementation of departmental strategies, ensuring the food and beverage/culinary operation meets customer needs, employee satisfaction, and focuses on growing revenues and maximizing financial performance. Develops property-wide strategies to meet brand's target customer and employee needs.
CANDIDATE PROFILE
Education and Experience
- High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related area.
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related area.
Skills and Knowledge
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Customer and Personal Service
- Knowledge of providing customer and personal services, including customer needs assessment, meeting quality standards, and evaluating customer satisfaction.
Management of Financial Resources
- Determining resource allocation, accounting for expenditures.
Administration and Management - Knowledge of business and management principles in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of resources.
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Applied Business Knowledge
- Understanding market dynamics, enterprise objectives, strengths and weaknesses diagnosis, anticipating opportunities and risks, and developing strategies. Aligning actions with plans to drive results.
Management of Material Resources
- Obtaining and ensuring appropriate use of equipment, facilities, and materials needed for work.
CORE WORK ACTIVITIES
Developing and Maintaining Food and Beverage/Culinary Goals
- Sets expectations and holds leadership team accountable for desired service behaviors. Reviews financial reports, makes recommendations for funding, and strategies for improved financial performance. Establishes realistic goals and strives for improved service performance.
Developing and Maintaining Budgets
- Manages Food and Beverage budget, monitors sales, ensures revenue goals, focuses on maintaining profit margins, and cash control policies.
Leading Food and Beverage/Culinary Team
- Utilizes interpersonal skills to lead, influence, advocates financial decision making, mutual trust building, attaining goals, role modeling, profit improvement, innovation, open communication, and team relationship building. Develops strategies aligned with brand's strategy, identifies opportunities, introduces new products, and market trends awareness.
Ensuring Exceptional Customer Service
- Empowers employees, provides exceptional service, improves service quality, reviews guest feedback, estimates cost, shares corrective actions, and service satisfaction balance.
Managing and Conducting Human Resource Activities
- Provides guidance, monitors performance, supports team management, hires expertise, sets goals, communicates expectations, ensures fair treatment, and provides feedback for performance improvement.
Additional Responsibilities
- Updates information to stakeholders, analyzes results for problem-solving, estimates consumption, purchases equipment and supplies.
Marriott offers a range of benefits including bonus program, comprehensive healthcare, 401(k) with up to 5% company match, stock purchase plan, paid time off, life insurance, travel discounts, adoption assistance, parental leave, tuition assistance, and more. Benefits maybe subject to eligibility requirements.
Marriott International promotes diversity and sustains an inclusive culture with a commitment to non-discrimination. JW Marriott, part of Marriott International's luxury portfolio, offers global career opportunities with a focus on holistic well-being.
JW Marriott associates are innovative, genuine, and carry on the legacy of the brand's founder. Join a community of diverse co-workers, where training, development, recognition, and well-being are prioritized. Be a part of a luxury environment and experience The JW Treatment.
Satisfy guests by first taking care of associates. Explore a fulfilling career with JW Marriott and Marriott International.
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