![Mercy Medical Center](https://media.trabajo.org/img/noimg.jpg)
Medical Receptionist
2 months ago
Overview:
Mercy Medical Center, recognized by Newsweek as one of America's Most Trustworthy Companies and America's Greatest Workplaces for Women in 2023, is hiring Patient Service Associate for our Float Pool This float pool will service all of Mercy's Centers of Excellence, or specialty, practices - from Oncology, OB/GYN, Orthopedics, and GI, to Urology, Endocrinology, Cardiology, and more.
Mercy sees patients at various hub site locations around the 695 coridor, where members of our float team would work, too.
Come join our family of dedicated medical professionals Military veterans are also encouraged to apply
This position in particular may be expected to go to our off site/hub site locations and support a variety of practices at different times.
Mercy's Patient Service Associate benefits:
Paid time off (PTO) & company paid holidays
Tuition reimbursement
403(B) retirement plan with generous company match and "catch up" provision
Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values
Competitive health, prescription, vision and dental benefits & wellness credit
Employer paid short & long term disability benefits
Discounts on auto & home insurance and Verizon plans
Pet Wellness coverage, legal assistance and identity protection
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Perks at Work - savings on favorite brands, travel, tickets, dining and more
Responsibilities:
The Patient Service Associate is responsible for greeting and registering patients when they enter the practice.
They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office.
This Patient Service Associate is expected to go to all of our Mercy locations: downtown, Overlea, Reisterstown, Lutherville, Glen Burnie, Overlea, Hunt Valley, Annapolis and Columbia.
Scheduling patients
Answering phones
Scanning medical records
Triage patient phone calls for severity/importance
Collection of insurance information and verification or benefits
Charge entry and payment posting.
Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value.
Mercy requires that all employees uphold its mission, including confidentiality of all patient and financial information and treating all patients with dignity and compassion.
Qualifications:
Education:
High School Diploma or GED
Previous experience in a Medical Office is preferred but not required
Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action
Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public
Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees
Adapt to the changing needs of the organization, its patients and the market
Actively contribute to a positive, congenial working environment
Actively contribute to enhancing patient experience
EEO Statement:
Mercy Health Services is sponsored by the Sisters of Mercy.
We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.
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