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Area Supervisor/Supervisor de Area

2 months ago

Miami, United States Encompass Onsite Full time
Se habla Espanol

Our commitment to quality service and performance begins with hiring people aligned to our Core Values: Trust & Respect, Improving Lives, and Continuous Progress. Our Encompass team members are talented and are enthusiastic about working in the building maintenance field.

With support and recognition from co-workers and management, our employees have an opportunity to attain professional development and career growth along with personal satisfaction in a dynamic and friendly environment.
Role Overview:

The Area Supervisor oversees housekeepers and floor technicians, conducting field audits, and ensuring compliance with company standards and key performance metrics. This role involves training and developing employees, managing operating plans, and maintaining accurate records.

Key Responsibilities:
  • Train new hires and manage job assignments.
  • Maintain operating plans and training records.
  • Assist with timekeeping and supply orders.
  • Conduct internal audits and quality inspections.
  • Interact with customers and provide leadership for staff.
  • Perform floor care tasks such as VCT and carpet cleaning.
  • Ensure compliance with safety standards and OSHA requirements.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Skills and Abilities:
  • Knowledge of loss prevention and safety practices.
  • Strong leadership and communication skills.
  • Ability to handle complex instructions and interact effectively with various stakeholders.
  • Basic computer and smartphone skills.
  • Familiarity with floor care equipment.
Qualifications:
  • Bi-lingual in English and Spanish/Creole is a plus.
  • Valid Florida Driver's license.
  • 5 years industry experience; 2 years in a supervisory role.
  • Physical capability to lift 45-50 pounds and operate floor care machines.
Supervision:
  • Receives general supervision from an Area Manager.
  • Supervises all assigned employees within the designated portfolio.
Additional Information:
  • The position requires flexibility in scheduling.
  • The role is classified as non-exempt under the FLSA and falls under the EEO classification of Service Workers.
  • The company is committed to equal employment opportunities and a diverse workplace.
Physical Demands:
  • Effective use of sensory skills for communication and equipment operation.
  • Physical activities include standing, walking, lifting, and handling equipment.
FLSA Status: Non-Exempt

EEO Classification: Service Workers

Encompass is an Equal Opportunity Employer committed to diversity, providing equal employment opportunities without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or other protected factors.

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