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Sales & Service Associate

3 months ago

Rutland, Vermont, United States Petes Tire Barns Inc Full time
Pete's Tire Barns was started by Peter A. Gerry in 1968 and has grown to one of the largest independent tire dealerships in the country.

Pete's currently operates 22 full-service locations in New England, a state-of-the art Distribution Center, 3 Bandag retread facilities, employs in excess of 300 people, and operates a fleet of over 100 service and delivery vehicles.

Today, approximately 90% of our business is in the commercial truck tire and related markets. Pete's services everything from a wheelbarrow tire up to an earthmover tire.

Qualifications:

  • High School Diploma or Equivalent preferred
  • Experience in the tire industry preferred
  • Minimum of 3 years of customer service experience preferred
  • Valid Driver's License required

Requirements:

  • Interacts with customers, recommends products and schedules service
  • Processes paperwork and utilizes company computer systems to help maintain proper billing and inventory
  • Builds customer satisfaction and loyalty
  • Provides tire and auto products and services
  • Merchandising, Advertising and Promotion of Products and Services
  • Involvement in every aspect of the store operation
  • Energetic responsiveness to every customer, on the phone and in the store
  • Attention to each customer's needs: documenting and determining the best response and solution to a wide variety of situations
  • Follows proper checkout procedures: explaining all warranties and options to the customer

What We Offer:

  • Health Insurance
  • Dental Insurance
  • 401k Pete's match.25% up to 6% employee contribution
  • Vacation 2 weeks
  • 15k Life Insurance additional coverage may be purchased

Physical Demands:

This role is required to sit, walk and talk or hear.

The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl.

Exert 10-20 pounds of force occasionally.

Statement of Other Duties:


This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions.

It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.