Front Office Coordinator

2 weeks ago


San Diego, California, United States LifeStance Health Full time

At LifeStance Health, we are dedicated to supporting individuals, families, and communities in need of mental health care every day. We have an exceptional team that works tirelessly to achieve this mission with excellence.

Join Our Team: As the leading mental health practice group in the nation, this is an excellent opportunity to be part of our dynamic team.



ROLE OVERVIEW:
  • We are looking for a dependable and driven Front Office Coordinator to enhance our LifeStance team.
  • Responsibilities include managing the front office, assisting patients and clinicians, and ensuring efficient operations at the designated site.
  • The ideal candidate must be detail-oriented, possess strong multitasking abilities, exhibit professionalism, and deliver top-notch customer service.

BENEFITS:

As a full-time employee at LifeStance Health, you will receive a comprehensive benefits package, including medical, dental, vision, and life insurance.

Other benefits comprise a 401k retirement plan, paid parental leave, holiday pay, and access to an Employee Assistance Program.


HOURLY RATE:
$ /hour

LOCATION:
The office's address is 8950 Villa La Jolla Dr. Suite C230 La Jolla, CA

RESPONSIBILITIES:
  • Welcoming and checking patients in and out courteously, handling necessary paperwork and payments efficiently.
  • Providing patient support by addressing inquiries, payment matters, and appointment scheduling.
  • Ensuring accuracy in patient accounts and overseeing EHR system entry.

SKILLS & EXPERIENCE:
  • High School Diploma required; Associate's degree preferred.
  • 2 years of customer service experience with healthcare background preferred.
  • Familiarity with OSHA/HIPAA regulations is advantageous.
  • Ability to multitask, collaborate effectively, and communicate clearly.
  • Must be authorized to work in the United States.

The ideal candidate should demonstrate cultural awareness, inclusivity, and sensitivity in their interactions.

LifeStance is committed to Equal Employment Opportunity and fostering a diverse and inclusive workplace.



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