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Room Inspector

3 months ago

Santa Ynez, California, United States Chumash Enterprises Full time

Overview:
Room Inspector supports the hotels commitment to quality service by inspecting, cleaning and maintaining all areas of the hotel. Provides AAA 4 diamond service to all guests.

Responsibilities:
Works to ensure the cleanliness of guest rooms assigned and public areas are clean and well maintained.
Responds to guest questions or problems in a timely and professional manner.
May train housekeeping staff on proper cleaning procedures
Keeps room status reports current.
Assists with room assignments in the absence of supervisor and directs Team Members when needed.
Ensures that every room meets established AAA 4 diamond service standards prior to guest occupancy.

Cleans, prepares and inspects guest rooms prior to guest arrival, during their stay and upon check out, ensuring that each guest is satisfied with the level of cleanliness and service.

Maintains prescribed standards of cleanliness for assigned areas using approved cleaning solutions and procedures.
Stocks and restocks Room Attendant carts and work stations with sheets, pillowcases, towels and all amenities.
Turns in daily housekeeping reports to Executive Housekeeper at end of the shift.

Duties also include:

vacuuming, sweeping, dusting all room surfaces, properly changing bed linens, sanitizing and cleaning bathrooms, mirrors, windows, fixtures and floors daily.

Supplies guest room with all amenities, linens, and special items as requested.
Stocks, cleans and maintains public areas and meeting rooms as assigned.
Reports linens and supplies used.
Reports status of rooms to front desk in assigned manner.
Performs additional detailed or occasional cleaning as assigned.
Turns in articles left in room for Lost and Found handling following hotel procedures.
Reports any discrepancies in room status to Executive Housekeeper or Supervisor.
Reports and writes maintenance orders as needed in work areas to Executive Housekeeper or supervisor.
May perform Turndown Attendant duties or other duties as assigned.

Qualifications:
High School Diploma or GED Certificate preferred.
Housekeeping service experience preferred.
Guest service skills required with the ability to communicate to guests.
Must be able to read, write and speak in the English language.
Must be willing to learn and work well within a team.
Must be able to work independently.
Must be able to complete tasks in a timely and efficient manner.
Willingness to work flexible schedules, including nights, weekends and holidays.
Native American hiring preference applies.

Location:

3400 Highway 246

Minimum Pay Rate:
$19.03 per hour

Maximum Pay Rate:
$21.87 per hour