Customer Service Specialist

2 weeks ago

San Francisco, California, United States Crane Pest Control Full time

Overview:
We Need Your Next-Level Service Mindset at the

Best in Pests

.

As part of the CRANE team, youll be critical to helping our customers feel weve delivered on our promise.

That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.

Our

Customer Service Specialist


position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team thats counting on you.

Youll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.

Youll have

more than a job youll have a

career with growth potential and benefits

that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, youll receive

opportunities to volunteer and give back .

With CRANE's award-winning training program, youll

receive all the tools you need to succeed . That means no industry experience required to start building your career.

Plus, if theres one thing we know at CRANE, its that pests keep coming back, and that makes our industry recession resistant.

Ready to start a career with staying power?

Apply now

Responsibilities:
As a


Customer Service Specialist , youll play a pivotal role in ensuring every customer has an experience thats the best in pests.

You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for CRANE Pros.

Leading with empathy and a service mindset, youll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

You will
Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedulesdont worry, we will train you
Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
Use your sharp listening skills and probing questions to identify the customers concern and evaluate their needs
Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
Reschedule unserviced accounts within 24 hours
Participate in quality assurance processes, programs and initiatives
Safeguards customers privacy and other proprietary information

What type of benefits will you receive?
Earnings Starting at $25hr
Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
Industry leading, quality, comprehensive training program

Why should you choose CRANE?
Founded in 1901, CRANE is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
The Pest Management Industry is growing

and is a recession resistant line of business
You have a service-oriented mindset that leads you to build loyalty and trust with clients
You hold yourself responsible to commitments
You value being part of a team
You want to join a company that supports the community
CRANE is financially stable and growing as the largest subsidiary of

Rollins,

,

(

NYSE:
ROL), headquartered in Atlanta, GA
Are you ready to join the Best in Pests?

Qualifications:
What do you need to be successful?
Sales experience preferred
High School Diploma or equivalent required
Valid drivers license required with a

good driving record
Ability to pass a drug screen and background check is required
Ability to work in the field independently and interact with our great clients

CRANE is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

#CRANEIND739

#J-18808-Ljbffr

  • Customer Service Merchandiser Specialist

    4 weeks ago

    San Francisco, California, United States Frito Lay Full time

    Location:West valley city, Utah 84118 Pay Rate: $22.15 / hour Work Schedule: Start time 3-5am.Days off vary. Open availability required.Weekends and Holidays required. Requisition: #433607 The Customer Service Merchandiser Specialist (CSMS) is a full-time position that is responsible for merchandising Frito-Lay's complete line of quality...

  • Customer Service Merchandiser Specialist

    1 month ago

    San Francisco, California, United States Frito Lay Full time

    Location:West valley city, Utah 84118 Pay Rate: $22.15 / hour Work Schedule: Start time 3-5am.Days off vary. Open availability required.Weekends and Holidays required. Requisition: #433607 The Customer Service Merchandiser Specialist (CSMS) is a full-time position that is responsible for merchandising Frito-Lay's complete line of quality...

  • Customer Service

    2 weeks ago

    San Francisco, California, United States san diego Full time

    **Customer Service** ** San Francisco, CA 5 months ago 68 applicants** ** Welcome back** Sign in to save **Customer Service** at **Pablo Designs**. **Customer Service Representative** Pablo Designs, a small, vibrant and growing lighting manufacturer in San Francisco seeks a Customer Service Representative. This candidate must be dynamic with attention to...

  • Field Technical Customer Service Specialist

    2 weeks ago

    San Francisco, California, United States Azek Co. Full time

    Field Technical Customer Service SpecialistJob Category*: Customer ServiceRequisition Number*: FIELD002272Showing 1 location Job DetailsDescription**At AZEK, we dont just accept diversity we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. AZEK is proud to be an equal opportunity workplace...

  • Store Customer Service Specialist

    2 weeks ago

    San Francisco, California, United States HispanoTODO Full time

    Job title:Store Customer Service Specialist Company:Sherwin-Williams Job description :**¡Se buscan Especialistas en Atención al Cliente de Tienda!** En esta función esencial para las tiendas minoristas de Sherwin-Williams, trabajarás en estrecha colaboración con clientes mayoristas y minoristas para entender sus necesidades, responder sus consultas...

  • Customer Care Specialist

    2 weeks ago

    San Francisco, California, United States Harland Clarke Full time

    **Customer Care Specialist (Contract to Hire)** Salt Lake City, UT, USA Contract Shift: 1st **Company Description** Harland Clarke Corp. is a leading provider of best-in-class integrated payment solutions, marketing services, retail products, high-value transactional print and electronic documentation, and security solutions. The 140 year old company serves...

  • Customer Experience Specialist

    2 weeks ago

    San Francisco, California, United States Prime Corporate Services Full time

    Job Description Job Description Description:Your Team:This position will work directly with the Customer Experience Manager and collaborate with the Sales Department and Management TeamsPosition Summary:The ideal candidate for this position will be extremely motivated and coachable. You display a genuine desire to help clients, a willingness to learn, and...

  • Customer Support Specialist

    2 weeks ago

    San Francisco, California, United States Fullsteam Operations Llc Full time

    It's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business.The Flybook, part of the Fullsteam Organization, is looking for a Customer Support Specialist to join our teamRequired to works West Coast hours, including Saturdays with Sundays and Mondays off.The businesses...

  • Bilingual Customer Service Specialist

    2 weeks ago

    San Jose, California, United States Sherwin-Williams Full time

    Customer Service Specialists at Sherwin-Williams work closely with wholesale and retail customers to determine their needs, answer inquiries about products, and provide appropriate solutions. Store associates Customer Service Specialists are responsible for addressing customer concerns promptly, ensuring high client satisfaction, staying updated on product...

  • Customer Support Specialist

    4 weeks ago

    San Francisco, California, United States Canvas Medical Full time

    • Customer Support Specialist - REMOTE• San Francisco / Implementation / Remote • Key responsibilities:• + First Point of Contact: serve as first point of contact to nationwide customers through email, chat, or video + User Proxy: serve willingly on behalf of our customers to test and explore product issues while collaborating with the product and...

  • Customer Support Specialist

    4 weeks ago

    San Francisco, California, United States Canvas Medical Full time

    • Customer Support Specialist - REMOTE• San Francisco / Implementation / Remote • Key responsibilities:• + First Point of Contact: serve as first point of contact to nationwide customers through email, chat, or video + User Proxy: serve willingly on behalf of our customers to test and explore product issues while collaborating with the product and...

  • Customer Representative Specialist

    2 weeks ago

    San Francisco, California, United States Insight Global Full time

    Insight Global is seeking a passionate and organized Customer Success Specialist to join our dynamic team in San Francisco, CA. This multi-faceted, full-time role supports patient case management, combining healthcare management, casework responsibilities, sales, customer service and financial management. This multi-faceted, full-time role supports patient...

  • Field Service Specialist

    2 weeks ago

    San Francisco, California, United States Epson America Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Field Service Specialist - Remote Salt Lake City Location:Salt Lake City, UT, US Requisition ID: 7567 Company:Epson America, Inc The Field Service Specialist will be responsible for providing support on Epson Professional...

  • Customer Research Specialist

    2 weeks ago

    San Francisco, California, United States Aquent Full time

    Our major Tech client is looking for aCustomer Research Specialistto be a part of the Device Research team, conducting user research to help device and digital service leaders make the best customer support decisions for their customers. Focusing on the customer experience and a strong passion to advocate on the customer's behalf is an absolute must. You...

  • Customer Success Specialist

    2 weeks ago

    San Francisco, California, United States Scribe Full time

    Job description About us Scribe is where exceptional people come to do the best work of their careers. We are a Series B, product-led growth startup based in SF. Scribe automatically creates step-by-step guides for any process, putting an end to hours spent taking screenshots and running training sessions. We've helped over 2 million users in 100+ countries...

  • Customer Research Specialist

    2 weeks ago

    San Francisco, California, United States Aquent Full time

    Our well-known Tech company is in search of a Customer Research Specialist to join the Device Research team, focusing on conducting user research to aid device and digital service leaders in making informed decisions to improve customer support. It's crucial to advocate for customers passionately and prioritize enhancing their overall experience. As the...

  • Customer Service Specialist

    2 weeks ago

    San Diego, California, United States Lee Hecht Harrison Nederland B.V. Full time

    LHH Recruitment Solutions is seeking a dedicated Customer Service Specialist to join our clients healthcare team. Your primary focus will be on assisting patients with scheduling appointments, answering inbound calls, verifying insurance information, and addressing any inquiries or concerns they may have. This role has excellent growth potential within the...

  • Head of Customer Service

    2 weeks ago

    San Francisco, California, United States Rupa Full time

    Head of Customer ServiceSan Francisco or Remote / Operations / Full-time ???? A little about Rupa The future is personalized, root cause healthcare.makes lab testing simple. We turn an archaic 15 hour-a-week process into a delightful 15 min task for doctors, nurses, and even acupuncturists ordering lab testing for their patients.Lab testing is the key to a...

  • Service Specialist

    2 weeks ago

    San Francisco, California, United States Epiq Full time

    It's fun to work at a company where people truly believe in what they are doingJob Description:A Service Specialist FAST provides various administrative support services that may include; copy, print, mail, hospitality, facilities and receptionist services. This unique and client facing position allows the employee to support multiple Epiq accounts in the...

  • Customer Success Specialist

    2 weeks ago

    San Francisco, California, United States Moozoom Full time

    Join a fast-growing EdTech company that is advancing mental health and wellness, worldwidemoozoom seeks an experienced, passionate and purpose-driven customer success specialist who is excited to reshape how we discuss and prevent student mental health challenges in K-8 schools. If this talks to you, then read onmoozoom is a fast-growing unique Netflix-style...