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Product Specialist

4 months ago

Wilson, North Carolina, United States Hubert Vester Auto Group Full time

Working at Hubert Vester Auto Group means you're not just part of a team—you're part of the Hubert Vester family. We're always seeking qualified, enthusiastic individuals to join our growing team

Product Specialists are to become an expert in the brand you are representing and the competition so that you are able to assist the customer to make an informed buying decision. Their main focus is to ensure that the customer is completely satisfied with their entire experience at Hubert Vester Auto Group.

What We Offer

  • Family-oriented work environment
  • 401(k) with company match
  • Paid holidays
  • Short and long term disability
  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Career progression

Responsibilities

  • Greet and guide clients as they appear on the lot to proceed into the sales process
  • Engage in conversation with clients to fully understand their needs and manage expectations
  • Assist clients in identifying the right vehicle to fulfills their wants and needs
  • Continuously develop product and sales acumen to become the vehicle expert. Know the in's and the out's of product offerings, optional packages, and the latest technologies
  • Customize vehicle delivery while ensuring that the client understands the vehicle's operational features
  • Follow up daily on all sales leads from a variety of sources using the dealership's Customer Relationship Management System (CRM)
  • Initiate and cultivate enriching and long-lasting relationships with customers
  • Maintain strong knowledge base of all new vehicle makes and model
  • Bring your 'A game' along with a positive attitude to work with you every single day

Qualifications

  • College Degree Required
  • Enthusiastic with high energy throughout the sales workday
  • Outgoing and friendly, especially while handling objections
  • Quality customer service skills and sales track record
  • Strong interpersonal and communications, in-person and over the phone
  • Persuasive and able to overcome customer objections during the sales process
  • Proficient in basic business math including percentages
  • Proficient in Microsoft Office, accounting software, and proprietary sales programs
  • Persistent, competitive and good work ethic
  • Focuses on the customer's needs to enhance dealership and personal sales

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.