Patient Support Specialist I

2 weeks ago

Buffalo, New York, United States Spectrum Health and Human Services Full time

Agency Profile:

Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life.

Full-time: 2550 Main Street, Buffalo, NY

SUMMARY OF POSITION FUNCTION:


Performs complex administrative tasks and provides administrative support to clinicians, providers and/or managers while delivering exceptional customer service to the individuals we serve.


MAJOR DUTIES AND RESPONSIBILITIES:

  • Knowledge and demonstration of agency core values in day-to-day activities
  • Ensure the criteria for a high performing team member and the values that support trust, interdependencies and teamwork are role modeled and consistently evidenced in the work environment
  • Maintain a neat, organized workspace consistently
  • May require travel between sites to provide coverage for other support staff
  • Greeting and checking clients in upon arrival for their appointment
  • Processes intakes, scheduling, auditing, uploading documents into client health record, processing of patient letters and filing
  • Answering and directing calls to the appropriate person
  • Daily insurance verification of 3rd party payers, Medicaid and completion of financial reviews
  • Collection, reconciliation and posting of all client payments
  • Sends/receives incoming and outgoing mail and faxes
  • Responding to high volume of email requests in timely manner
  • Attend meetings onsite and offsite as assigned
  • Other duties as assigned

SKILLS/COMPETENCIES:

  • Strong ability to navigate computer programs, including Microsoft Office, internet search engines and agency's Electronic Health Record system
  • Excellent customer service skills with clients and colleagues
  • Excellent computer skills and use of office machines
  • Strong communication skills, both verbal and written
  • Meticulous attention to detail; excellent time management and organizational skills
  • Ability to multitask in a fast-paced work environment

EDUCATION REQUIREMENTS:

  • High School Diploma or equivalent

EXPERIENCE:

  • One year work experience in work related field preferable
  • Flexible availability and willing to work nights and weekends.
Must possess a valid driver's license with an acceptable driving record and have reliable transportation.

COMPENSATION:
$17/hr

  • Patient Experience Specialist Revenue Management I

    2 weeks ago

    Buffalo, New York, United States Catholic Health System Full time

    Salary: USD Facility: Administrative Regional Training Cntr Shift: Shift 1 Status: Full Time FTE: Bargaining Unit: ACE Associates Exempt from Overtime: Exempt: No Work Schedule: Days Hours: 7a to 5p varied schedule Summary: The primary responsibility of a Patient Experience Specialist I is to represent Catholic Health (CH) to our consumers in a friendly,...

  • Prior Authorization Specialist

    2 weeks ago

    Buffalo, New York, United States Grider Support Services LLC Full time

    Job Description Job Description We are seeking a highly organized and patient-focused individual to join our team as a Prior Authorization Specialist. In this role, you will be a crucial part of ensuring patients receive timely access to medical care. You will work closely with medical providers, insurance companies, and the patients to help navigate the...

  • Patient Services Specialist

    2 weeks ago

    Buffalo, New York, United States Planned Parenthood of Central & Western New York Full time

    Join our team as a Patient Services Specialist at Planned Parenthood of Central and Western New York (PPCWNY) in West Seneca, NY!At PPCWNY, we are dedicated to providing health care and education that empowers individuals and families with respect, without judgment, and no matter what.Key Responsibilities:Greet patients, visitors, and colleagues with...

  • Quality Assurance Specialist I

    2 weeks ago

    Buffalo, New York, United States Lactalis Full time

    Job Type Full-time Description Sunday - Thursday - 10:00 am - 6:30 pm.Summary: The QA Specialist is an entry level position that will assist the QA Manager in managing the flow of process deviation investigations and quality hold resolutions. As needed, will support projects related to new or changing products. The QA Specialist will support, maintain and...

  • Research Support Specialist

    4 weeks ago

    Buffalo, New York, United States University at Buffalo Full time

    Posting Details Position Information Fiscal Year Position Title Research Support Specialist Classification Title Research Support Specialist Department The University at Buffalo Posting Number R230005 Posting Link Employer Research Foundation Position Type RF Clerical/Technical Type Varies Appointment Term Salary Grade N.11 Posting Detail...

  • Research Support Specialist

    1 month ago

    Buffalo, New York, United States University at Buffalo Full time

    Posting Details Position Information Fiscal Year Position Title Research Support Specialist Classification Title Research Support Specialist Department The University at Buffalo Posting Number R230005 Posting Link Employer Research Foundation Position Type RF Clerical/Technical Type Varies Appointment Term Salary Grade N.11 Posting Detail...

  • Support Services Specialist

    2 weeks ago

    Buffalo, New York, United States Caz Recovery Full time

    Support Services Specialist (F/T Evenings)Buffalo, NY )ApplyDescriptionCazenovia Recovery is a great place to work We offer many benefits and extras to our staff members. This position is responsible for coordinating services for recovery, employment, education, support groups and housing within agency Reintegration programs.Facilitates weekly didactic and...

  • TAY Support Specialist

    2 weeks ago

    Buffalo, New York, United States Bestselfwny Full time

    **SUMMARY OF DUTIES:** The TAY Support Specialist will assist in maintaining a stable and therapeutic environment in BestSelf Behavioral Health's Safe Space overnight drop in center. Assists transition aged youth in learning life skills and community integration, provides exposure to supportive services and encourages participation in social, educational,...

  • 25U Signal Support Systems Specialist

    4 weeks ago

    Buffalo, New York, United States National Guard Full time

    Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat.Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and unit-level maintenance on authorized...

  • 25U Signal Support Systems Specialist

    1 month ago

    Buffalo, New York, United States National Guard Full time

    Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat.Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and unit-level maintenance on authorized...

  • Senior Research Support Specialist

    4 weeks ago

    Buffalo, New York, United States University at Buffalo Full time

    Posting Details Position Information Fiscal Year Position Title Senior Research Support Specialist Classification Title Senior Research Support Specialist Department The University at Buffalo Posting Number R230009 Posting Link Employer Research Foundation Position Type RF Professional Type Varies Appointment Term Salary Grade N/E.79 Posting...

  • Senior Research Support Specialist

    1 month ago

    Buffalo, New York, United States University at Buffalo Full time

    Posting Details Position Information Fiscal Year Position Title Senior Research Support Specialist Classification Title Senior Research Support Specialist Department The University at Buffalo Posting Number R230009 Posting Link Employer Research Foundation Position Type RF Professional Type Varies Appointment Term Salary Grade N/E.79 Posting...

  • Pharmaceutical Sales Specialist

    2 weeks ago

    Buffalo, New York, United States AstraZeneca Full time

    Job DescriptionAt AstraZeneca we turn ideas into life changing medicines. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality. We're focused on the potential of science to address the unmet needs of patients around the world. We commit to those areas where we think we can really change the course of...

  • Behavior Intervention Specialist II

    2 weeks ago

    Buffalo, New York, United States The Arc Erie County NY Full time

    Behavior Intervention Specialist II (Day Services) Williamsville, NY 14221, USA Req #6135 Thursday, December 14, 2023The Arc Erie County New York has been supporting children and adults with disabilities, and their families in achieving their desired quality of life by creating opportunities through comprehensive services for over 65 years.The Arc Erie...

  • Program Support Specialist, Family Medicine

    2 weeks ago

    Buffalo, New York, United States University at Buffalo Full time

    Posting Details Position Information Fiscal Year Position Title Program Support Specialist, Family Medicine Classification Title Project Staff Assistant Department Family Medicine Posting Number R230278 Posting Link Employer Research Foundation Position Type RF Professional Type Full-Time Appointment Term Salary Grade E.99 Posting Detail...

  • Program Support Specialist, Family Medicine

    1 month ago

    Buffalo, New York, United States University at Buffalo Full time

    Posting Details Position Information Fiscal Year Position Title Program Support Specialist, Family Medicine Classification Title Project Staff Assistant Department Family Medicine Posting Number R230278 Posting Link Employer Research Foundation Position Type RF Professional Type Full-Time Appointment Term Salary Grade E.99 Posting Detail...

  • Program Support Specialist, Family Medicine

    4 weeks ago

    Buffalo, New York, United States University at Buffalo Full time

    Posting Details Position Information Fiscal Year Position Title Program Support Specialist, Family Medicine Classification Title Project Staff Assistant Department Family Medicine Posting Number R230278 Posting Link Employer Research Foundation Position Type RF Professional Type Full-Time Appointment Term Salary Grade E.99 Posting Detail...

  • Behavioral Support Specialist, Summit Academy Enhanced

    2 weeks ago

    Buffalo, New York, United States The Summit Center Full time

    Summit Academy Enhanced is looking to hire Behavior Support Specialists (BSS) to deliver high-quality behavioral services within the school setting. Candidates will work under the direct supervision of highly qualified professionals (i.e., BCBA, psychologists, teachers).Daily responsibilities may include: implementing Behavior Intervention Plans, helping...

  • Quality Specialist

    2 weeks ago

    Buffalo, New York, United States UBMD Primary Care Full time

    About the Job:Join our team at UBMD Primary Care as a **Quality Specialist** and play a crucial role in improving patient, provider, and team satisfaction, as well as enhancing practice efficiency. If you have experience in primary care settings with successful quality improvement initiatives, excellent communication skills, and the ability to multitask, we...

  • Call Center Specialist

    2 weeks ago

    Buffalo, New York, United States Jericho Road Ministries, Inc. Full time

    Call Center Specialist: Spanish, Karen or Burmese speaking specialist (preferred)SUPERVISOR: Call Center ManagerHOURS: M-F 8-5, Some Sat. 9-12, Flexibility to work rotating shifts, including evenings and weekendsCLASSIFICATION: Full Time/ Hourly/Non-ExemptPRIMARY LOCATION: Lombard Street (building behind 1021 Broadway location)QUALIFICATIONS:High School...