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Service Billing Rep

3 months ago


East Syracuse, New York, United States CoolSys - Refrigeration and HVAC Systems Full time

Position: Service Billing Representative

Company: CoolSys

With a history of over 150 years and based in Southern CA, CoolSys stands out as a top-notch provider of indoor environment solutions. Their comprehensive range of services includes HVAC & refrigeration installations, remodels, service & maintenance, and energy solutions such as controls and lighting. CoolSys caters to clients in diverse sectors like retail, commercial, food service, educational, healthcare, and industrial markets.

Why Choose Us

  • Competitive Pay
  • Medical, Dental, Vision, and Prescription Coverage
  • Paid Vacation and Holidays
  • 401(K) Match
  • Life Insurance, AD&D, and Long-term Disability
  • Tuition Reimbursement
  • Opportunities Available Nationwide
  • Employee Discounts on Vehicles, Hotels, Theme Parks, Select Cell Phone Bills, etc.
  • Pet Insurance
  • Legal Plan and ID Theft Protection

Responsibilities

  • Review labor, material, and notes of work performed on technician work orders
  • Process all paperwork necessary for invoicing
  • Monitor shared inbox and upload technician forms to GP3 or respective customer websites as needed
  • Develop knowledge of customer contracts and procedures
  • Data entry as needed
  • All other duties as assigned

Qualifications

  • Ability to handle multiple tasks concurrently
  • Stay calm under pressure
  • Able to actively listen
  • Highly organized with strong attention to detail
  • Excellent verbal and written communication skills
  • Positive attitude and demonstrated commitment to complete tasks
  • Reliable and dependable
  • Friendly and helpful demeanor

Education/Experience

Equivalent to 3-5 years of office-based reception/customer service experience.

Language Ability: Able to read, write, and communicate effectively and professionally.

Time Management: Able to track and prioritize tasks in a fast-paced environment with several simultaneous projects.

Math Ability: Able to add, subtract, multiply, and divide in all units of measure.

Computer Skills: Proficient with word processing/data entry, spreadsheets, use of the internet and email. Able to use Microsoft Office at an advanced level.

Be part of the CoolSys family of brands Your contribution is key to their continuous success and expansion. Connect with CoolSys on Facebook and Twitter to stay updated on our latest news and opportunities.

CoolSys is an Equal Employment Opportunity/Affirmative Action Employer. All qualified candidates irrespective of age, color, disability, ethnicity, marital status, gender identity, national origin, religion, sexual orientation, veteran status, and other relevant factors are encouraged to apply. Pre-employment background screening and drug testing are mandatory for all roles.