Receptionist for Senior Living Facility

2 weeks ago

La FageSaintJulien, Occitanie, United States Lakeshore Woods Full time

Responsibilities/Qualifications:

Lakeshore Woods Senior Living Community, in Fort Gratiot, is looking for an amazing Receptionist. The Receptionist is the person that meets and greets our residents daily and asks, What can I do to make your day better? Your role is pivotal in delivering exceptional customer service and hospitality. You will ensure the comfort, safety, and well-being of our residents by providing attentive assistance and maintaining a secure environment. This position reports to the Executive Director.

This is a Full-Time position, the hours are 9am-5pm, Monday through Friday

Main Job Tasks and Responsibilities

  • Answer multi-line telephone, screen and direct calls.
  • Take and relay messages.
  • Provide information to callers.
  • Assist management in a number of projects.
  • Direct individuals to correct destination.
  • Deal with queries from the public and clients.
  • Ensures knowledge of staff movements in and out of organization.
  • General administrative and clerical support.
  • Prepare letters and documents.
  • Receive, sort, and distribute mail.
  • Maintain office filing.
  • Organize meetings.
  • Tidy and maintain the reception area.
  • Research vendors for cost effective suppliers.

Education and Experience

  • High school diploma generally required.
  • Strong knowledge of administrative and clerical procedures.
  • Knowledge of computers and multi-line phone system.
  • Strong knowledge of word, excel, calculator, copier, fax, and postage machine.
  • Knowledge of customer service principles and practices.
  • Ability to work in a fast pace environment.
  • Healthcare experience a plus.

Benefits:

  • Opportunities for advancement.
  • Paid orientation and training.
  • Employee recognition events.
  • Paid time off.
  • Medical, dental and vision available for full time employees.

Requirements:

  • High school diploma or GED.
  • A positive attitude and the capacity to work as a team.
  • Able to multitask and prioritize responsibilities.
  • The ability to arrive on time for every shift.

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