IT Technical Support, Entry

2 weeks ago


Midland, Texas, United States Kodiak Gas Services, LLC Full time
JOIN THE PEOPLE POWERING KODIAK

Kodiak understands that our most valuable resource is our employees, and in order to provide industry-leading service and runtime, you must attract and retain premier talent. To accomplish this, Kodiak focuses on providing internal professional development and training, as well as the best benefits package in the industry.

Summary

The IT Support Technician's role is to support and assist the department with organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via work order) in a timely and accurate fashion and provide end-user assistance where required.

Essential Duties & Responsibilities
  • Assist in hardware and organizational hardware needs
  • Assist with research on, and make recommendations for, hardware products in support of procurement and development efforts.
  • Perform on-site analysis, diagnosis, and resolution of desktop problems for end users, and including off-site repair for remote users as needed.
  • Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.
  • Construct, install, and test customized configurations based on various platforms and operating systems
  • Regional travel is required for the purpose of on-site hardware and software troubleshooting and repair
  • Respond to user requests by utilizing ticket system and update with progress
  • Collaborate with IT team members to ensure efficient operation of the organization's desktop computing environment.
  • Resolve issues with associated end-user workstation network software products.
  • Receive and respond to incoming calls, pages, and/or work orders regarding desktop problems.
  • If necessary, liaise with third-party support and PC equipment vendors.
  • Perform related duties consistent with the scope and intent of the position
Education & Certifications
  • Associates degree preferred
  • Microsoft Certification preferred
Work Experience
  • Desktop support minimum 3 years
  • Microsoft Office minimum 2 years
  • Basic Windows Domain and Active Directory knowledge
  • PC hardware diagnostics and replacement
Skills & Abilities
  • Knowledge of PC and desktop hardware.
  • Knowledge of PC internal components.
  • Hands-on hardware troubleshooting experience.
  • Equipment support experience.
  • Working technical knowledge of current protocols, operating systems, and standards.
  • Ability to operate tools, components, and peripheral accessories.
  • Able to read and understand technical manuals, procedural documentation, and OEM guides.
  • Strong customer service orientation.
  • An understanding of computer support and Microsoft Windows and Office as well as hardware it is running on.
  • Problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Good written, oral, and interpersonal communication skills.
  • Ability to conduct research into PC and software issues and products as required.
  • Highly self-motivated and directed.
  • Attention to detail.
  • Team-oriented and skilled in working within a collaborative environment.
Physical Demands
  • Predominantly operates in an office environment. Some periods of time may be spent in computer room and communications equipment spaces for installation, testing, and troubleshooting. Some work (less than 10%) requires frequent bending, moving, lifting, and carrying of heavy (up to 50lbs) networking equipment.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.
  • Up to 25% travel required.
#administrative

Kodiak Gas Services is an Equal Employment Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

  • Midland, Texas, United States US Tech Solutions Full time

    Job Description:Assist local FTS Technicians in completing projects, installing computer equipment, and running service calls. Work alone, under guidance, and drive between several locations on a daily basis, performing these duties.Responsibilities: Communicate daily with local Team Lead for direction. Drive to locations. Complete assigned projects. ...


  • Midland, Texas, United States STEP Energy Services Full time

    Our culture is made up of highly motivated professionals striving for excellence in every office, board room and job site. Our professionals are collaborative individuals who pursue career growth with distinction and are willing to work for it. They understand the pivotal role they play in keeping every professional safe, forge trust by listening to one...


  • Midland, Texas, United States Targa Resources Corp Full time

    JOB FUNCTIONS AND KEY RESPONSIBILITIES: Embody integrity, accountability, initiative, and respect in all correspondence and tasks performed. Size and specify mechanical equipment, including separators, filters, tanks, heat exchangers, air coolers, pumps, compressors, treaters, and dehydrators. Select appropriate piping materials, diameters, and...


  • Midland, Texas, United States NES Fircroft Full time

    Entry Level Project Manager Responsible for aligning resources and communicating commissioning scopes of work to be completed with team. Communicate well with construction and engineering teams to ensure alignment with engineering designs. Ensure automation commissioning compliance to engineering deliverables. When applicable, Red-line documents for final...


  • Midland, Texas, United States PermiaCare Full time

    Job Number: 334Location: MidlandSupervises: NFLSA: Non-ExemptDivision: MHSalary: $18.42 per hour. Sign on bonus may be available.Shift: M-F 8am - 5pm; Assigned work hours may change as the needs of the agency and clients changeDriving required: YTravel required: YSettings: office, fieldPOSITION SUMMARY/JOB PURPOSE:Peer Specialists provide services under the...


  • Midland, Texas, United States PermiaCare Full time

    Job Number: 334Location: MidlandSupervises: NFLSA: Non-ExemptDivision: MHSalary: $18.42 per hour. Sign on bonus may be available.Shift: M-F 8am - 5pm; Assigned work hours may change as the needs of the agency and clients changeDriving required: YTravel required: YSettings: office, fieldPOSITION SUMMARY/JOB PURPOSE:Peer Specialists provide services under the...


  • Midland, Texas, United States Caterpillar Full time

    **Career Area:** Supply Chain and Logistics **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We...


  • Midland, Texas, United States Caterpillar Full time

    Career Area: Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't...

  • Quality Administrator

    2 weeks ago


    Midland, Texas, United States Prima Strategic Group Inc. Full time

    Job Description We are seeking a dedicated and detail-oriented Quality Technician to join our team. The Quality Technician will play a crucial role in ensuring the quality and accuracy of our welding processes and related documentation. This position requires proficiency in various software applications, excellent data entry skills, and the ability to...


  • Midland, Texas, United States Dow Full time

    At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers...


  • Midland, Texas, United States Dow Full time

    At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers...

  • JIB Accountant

    2 weeks ago


    Midland, Texas, United States Permian Resources , LLC Full time

    Permian Resources (NYSE:PR) is currently seeking a JIB Accountant. Reporting to the JIB Supervisor, the JIB Accountant will have general JIB accounting duties such as recording non-operated JIBs and preparing monthly billing entries. The ideal candidate will have certain accounting skills, an understanding of the oil and gas industry, and proficient...

  • Area Manager, AMS

    1 week ago


    Midland, Texas, United States Kodiak Gas Services, LLC Full time

    JOIN THE PEOPLE POWERING KODIAK Kodiak understands that our most valuable resource is our employees, and in order to provide industry-leading service and runtime, you must attract and retain premier talent. To accomplish this, Kodiak focuses on providing internal professional development and training, as well as the best benefits package in the industry....


  • Midland, Texas, United States Sargent & Lundy Full time

    Description This position allows for a hybrid work schedule with a mix of work spent in office and working remote from home. Work as part of a multi-disciplinary team as the E,I&C designer for multiple projects. Work under the supervision of a more senior E, I&C designer to:Design E, I&C scope for Oil & Gas projects while expanding knowledge on the...


  • Midland, Texas, United States Imperative Chemical Partners Full time

    DescriptionImperative Chemical Partners has an immediate opening for a Frac Division Specialist in Midland, Texas. If you are interested in joining a growing company with a proven track record of success, this is your opportunitySUMMARY:Supports the Frac division by performing office tasks such as generating inventory transfers, creating shipping papers and...

  • Shipping Clerk

    4 weeks ago


    Midland, Texas, United States SpartanNash Company Full time

    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them."Our SpartanNash family of Associates is 17,000 strong,...

  • Shipping Clerk

    1 month ago


    Midland, Texas, United States SpartanNash Company Full time

    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them."Our SpartanNash family of Associates is 17,000 strong,...

  • Facilities Engineer I

    13 hours ago


    Midland, Texas, United States NES Fircroft Full time

    MAIN FUNCTIONS Evaluate and comment on discipline engineering work performed both internally and by Contractors and sub-contractors to ensure that work is being executed in accordance with Company specifications, company standards, and regulatory requirements. Facilitates effective execution of discipline engineering and design routines that align with the...


  • Midland, Texas, United States NES Fircroft Full time

    MAIN FUNCTIONS Develop and maintain 2D CAD drawings (e.g. PFD's, P&ID's, One-Lines, General Layouts for all disciplines, Plans, Sections and Details, etc.) using software such as AutoCAD (required), Microstation and/or SmartSketch. In addition to technical ability, they should demonstrate sound communication, facilitation, and interpersonal skills. TASKS AND...


  • Midland, Texas, United States NES Fircroft Full time

    MAIN FUNCTIONS Develop and maintain 2D CAD drawings (e.g. PFD's, P&ID's, One-Lines, General Layouts for all disciplines, Plans, Sections and Details, etc.) using software such as AutoCAD (required), Microstation and/or SmartSketch. In addition to technical ability, they should demonstrate sound communication, facilitation, and interpersonal skills. TASKS AND...