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Clinical IT Support

3 months ago

Knoxville, Tennessee, United States PrideStaff Full time
Job DescriptionJob Description

Clinical IT Support


West Knoxville Company seeking an experienced Clinical IT Support person for a temporary assignment.
Pay: $20.00/hr DOE Benefits: Medical, Dental, Vision
APPLY NOW

QUALIFICATIONS:

  • Must have excellent customer service skills
  • Must have exceptional computer skills and be able to quickly master new software and new procedures for IT assistance.
  • Must have a good working knowledge of computer software, hardware and information systems.
  • Must be proficient using MS Office (Excel, Word, PowerPoint and Outlook for email) and Internet Explorer. Ideally has computer programming and/or computer repair experience.
  • Must have a demonstrated ability to be self directed with excellent organizational, analytical, and interpersonal skills.
  • Effective written and oral communication skills is required.
  • Significant familiarity with health care concepts, jargon and acronyms is a job requirement.
  • Ideally has experience working in the hospice or home health field.

RESPONSIBILITIES:

  • Initiates, maintains and communicates IT tickets regarding user errors, resolution, follow up and closes tickets.
  • Provides support for Tier One tickets when employees contact Support Center for assistance. Responds and follows up with user concerns in a timely manner.
  • Communicates complex concepts and issues effectively (written and oral) across all levels within the organization.
  • Maintains a broad knowledge of software applications, and protocols. Acts as a liaison with medical staff to assess their needs and provide information as needed.
  • Works effectively with all levels within the organization.
  • Maintains patient, family, physician and employee confidentiality.
  • Maintains knowledge of security and data integrity issues related to the clinical information system.
  • Serves internal and external customers in a timely, courteous manner at all times
Company DescriptionPrideStaff wants you to Succeed We have dedicated consultants that provide employment market insights and resources We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.Company DescriptionPrideStaff wants you to Succeed We have dedicated consultants that provide employment market insights and resources We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.