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Quality Assurance Manager

3 months ago

Little Rock, Arkansas, United States Eurofins Full time

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

The Quality Assurance Manager is responsible for developing, implementing, and improving the laboratory Quality System. Specific responsibilities include but are not limited to the following: providing Quality Systems training to all personnel; maintaining the laboratory Quality Assurance Manual (QAM); arranging and managing proficiency testing (PT) samples; performing systems and data audits. Will serve as the focal point for all audits with both clients and regulatory officials. The QA Manager oversees the maintenance of quality control (QC) records; maintains certifications; working with the Technical Director approves, develops, and maintains Standard Operating Procedures (SOPs); submits monthly QA Reports; and assists the Technical Director with new work as needed. The QA Manager has the authority to accept or reject data, and to stop work in progress. The QA Manager is available to any employee at the facility to resolve data quality or ethical issues. The QA Manager is independent of laboratory operations and reports directly to the Business Unit Manager and is a member of the Laboratory Management team.

Essential Duties and Responsibilities:

  • Serves as the focal point for QA/QC and is responsible for the oversight and/or review of QC data.
  • Evaluates data objectively and performs assessments without outside influence.
  • Has general knowledge of analytical methods.
  • Arranges and conducts internal audits of both data and the quality system.
  • Notify management of deficiencies in the quality system.
  • Monitors corrective actions.
  • Ensures compliance with the Eurofins Environment Testing South Central Quality System.
  • Maintain the Quality Assurance Manual.
  • Participate as a member of the laboratory's senior management team.
  • Acts as a technical resource and authority in all matters of data quality.
  • Acts as the focal point for ethics and data integrity issues.
  • Conducts QA training including Ethics training.
  • Serves as the focal point for external audits conducted by clients and regulatory agencies.
  • Works with management in performing annual Management Review of the Quality System.
  • Assist in reviewing and/or writing Quality Assurance Projects Plans (QAPP) for contracts and proposals.
  • Maintains laboratory certifications.
  • Manages scheduling, ordering, login, and reporting of PT samples.
  • Monitors new regulations and communicates them to the Laboratory Management team.
  • In conjunction with Laboratory Management, reviews and approves laboratory SOPs.
  • Maintains training records, including Demonstrations of Capability (DOCs).
  • Assist in identification of systematic problems within the laboratory. Performs root cause analysis investigations in response to audit findings, client complaints, training needs assessments, data recall events, etc. Recommends resolutions for ongoing or recurring nonconformance issues.
  • Tracks customer complaints and assists in identifying improvements.
  • Oversees and maintains method detection limit and LOQ studies and verifications.
  • Generates and submits monthly QA metrics.
  • Oversees generation of control charts and control limits, updates of reference tables.
  • Performs or arranges calibration of laboratory support equipment.

  1. Bachelor's degree in chemistry or a closely related field.
  2. Five years of environmental testing experience involving both inorganic and organic tests.
  3. The ideal candidate will also have two years of QA management experience in an environmental testing laboratory.
  4. Computer skills (word, excel).
  5. Ability to work independently and as part of a team.
  6. Technical writing skills
  7. Strong communication skills.
  8. Knowledge of analytical laboratory techniques.
  9. Knowledge of Statistical principles related to quality control data.
  10. Strong knowledge of The NELAC Institute's accreditation requirements and procedures.
  11. General Knowledge of analytical methods from EPA and APHA Standard Methods for the analysis of water, soil, and wastes.

Full-time position Monday- Friday 8:00 AM - 5:00 PM. Candidates located within commutable distance of our Little Rock, AR laboratory are encouraged to apply.

Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business section, and geographic location

Salary Range: $80, ,000 with benefits, PTO plan, company matching 401k plans and relocation reimbursement also available.

We support your development Do you feel you don't match 100% of the requirements? Don't hesitate to apply anyway Eurofins companies are committed to supporting your career development.

We embrace diversity Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal

Find out more in our career page:

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.