Technical Customer Service Representative

2 weeks ago


Jacksonville, Florida, United States Insight Global Full time
Job Description

Day To Day:
Insight Global is seeking 4 consultants for a project for one of our client's new ERP "go live" support.

We are looking for hardworking individuals who will be able to assist internal users with troubleshooting questions and issues dealing with their new ERP system.

Will be responsible for responding to tickets via phone calls fielded per day will vary depending on different factors.

Upon hiring, there will be a week of training to make ensure success throughout the project.


We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
.

Skills and Requirements

MUST-HAVES:

  • 2-4 years of Customer Service Experience
  • Technical Aptitude: will need to know how to help troubleshoot technical issues over the phone (will have instructions and training)
  • Reliable: Have to have a good personality and reliability in prior roles PLUSSES:
  • Help Desk Experience
  • Call Center Experience
  • Workday Experience null


We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal employment opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to

  • Jacksonville, Florida, United States Insight Global Full time

    Day To Day:Insight Global is seeking 4 consultants for a project for one of our client's new ERP "go live" support. We are looking for hardworking individuals who will be able to assist internal users with troubleshooting questions and issues dealing with their new ERP system. Will be responsible for responding to tickets via phone calls fielded per day...


  • Jacksonville, Florida, United States Visam Technologies Full time

    This is a remote position. Visam Technologies is a premier provider of innovative Information Technology solutions and resources. We also provide you with the opportunity to enhance your skills through comprehensive technical training programs and CBTs on latest technologies. We are always looking for qualified people to join our team. If you...


  • Jacksonville, Florida, United States Concentrix Full time

    Job Title:Customer Service Representative (On-Site)Job DescriptionTitle: Customer Service Representative (Onsite)Location: Jacksonville, FLJOB DESCRIPTION The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and...


  • Jacksonville, Florida, United States Concentrix Full time

    Job Title:Customer Service Representative (Healthcare) On-SiteJob DescriptionThe Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are...


  • Jacksonville, Florida, United States GXO Full time

    Join our team at GXO: Your Career in Logistics We are on the lookout for talented individuals to join us at GXO. We believe that creating a positive work environment is key to ensuring our employees are happy, productive, and dedicated. If you're looking to excel in your career and be part of a dynamic team, GXO provides the support and resources you...


  • Jacksonville, Florida, United States Carla Fenzel - State Farm Agent Full time

    ROLE DESCRIPTION: As a Customer Service Representative with Carla Fenzel - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving...


  • Jacksonville, Florida, United States iTalent Digital Full time

    We are hiring for customer-service representatives, entry- level managers, as well as experienced leaders. We are now seeking to fill 4-6 virtual/work-from-home positions.We are looking for responsible individuals with high integrity, the ability to teach, coach and train others. If you are highly motivated, coachable, have a positive mental attitude, and...


  • Jacksonville, Florida, United States iTalent Digital Full time

    We are hiring for customer-service representatives, entry- level managers, as well as experienced leaders. We are now seeking to fill 4-6 virtual/work-from-home positions.We are looking for responsible individuals with high integrity, the ability to teach, coach and train others. If you are highly motivated, coachable, have a positive mental attitude, and...


  • Jacksonville, Florida, United States UMI Stone Full time

    Customer Service Representative:Jacksonville - Distribution:It is the primary responsibility of this position to coordinate and manage the customer ordering process. This includes but is not limited to creating order acknowledgements, posting signed order acknowledgements and payments to individual orders, communicating with customers on deliveries and...


  • Jacksonville, Florida, United States Booking with Brooke Full time

    Position Overview: As a Remote Customer Service Representative specializing in travel, you will be at the forefront of providing exceptional customer service experiences to travelers, assisting them with inquiries, bookings, and ensuring their travel needs are met. This position offers an exciting business opportunity with competitive commissions, along with...


  • Jacksonville, Florida, United States Service Experts Full time

    Location: Jacksonville, FLWhy You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERTService Experts Company Perks and Benefits for...


  • Jacksonville, Florida, United States Hertz Full time

    The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles. Hourly Rate: $12.00/hour...


  • Jacksonville, Florida, United States Hertz Full time

    Job Description The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles. Hourly...


  • Jacksonville, Florida, United States TEKsystems Full time

    -Maximize customer interactions to deliver legendary customer experiences and satisfaction -Build customer relationships via outbound phone calls. -Proactively reach out to customers for follow-up. -Address customer concerns promptly and professionally. -Update customer accounts and ensure accurate data entry. -Maintain detailed records of customer...


  • Jacksonville, Florida, United States The Grounds Guys of Jacksonville Beach and Oceanway Full time

    As the Customer service representativer, you are a key team member supporting the work of management and other staff. You are responsible for clerical, receptionist, and project-based work to contribute to the day-to-day operations of Ground Guys. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are...


  • Jacksonville, Florida, United States Grainger Businesses Full time

    Work Location Type: Onsite As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to...


  • Jacksonville, Florida, United States Lennar Homes Full time

    Welcome Home Build your career with LennarAs one of the top builders in the nation, Lennar has constructed more than one million new homes for families across the United States. Since its establishment in 1954, Lennar has developed communities that suit various lifestyles and family structures, whether you're a first-time buyer, upgrading your home, part of...


  • Jacksonville, Florida, United States TOTE Maritime Puerto Rico LLC Full time

    Job DescriptionJob DescriptionTOTE Maritime Puerto Rico, a leader in safe and reliable service to Puerto Rico, is seeking a Customer Service Specialist to join the team at our Jacksonville, FL office. In this position you will:be responsible for taking a leadership role in communicating transactions for all accounts. Main Duties and Responsibilities...

  • Customer Service

    2 weeks ago


    Jacksonville, Florida, United States KB Home Full time

    About KB Home KB Home is one of the largest and most recognized homebuilders in the United States and has built over 670,000 quality homes in our 65 plus year history. Today, KB Home operates in 47 markets from coast to coast. At KB Home, people are our foundation. We build strong, personal relationships with our customers to ensure they have a real partner...


  • Jacksonville, Florida, United States Renaissance Windows And Doors Inc Full time

    Customer Service Manager Our company is seeking a dynamic and seasoned individual to take on the role of customer service manager and oversee our customer service division. Your primary objective will be to deliver exceptional customer service by establishing efficient procedures and setting customer satisfaction targets.To be eligible for this position, the...