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Technical Customer Service Representative
2 weeks ago
Day To Day:
Insight Global is seeking 4 consultants for a project for one of our client's new ERP "go live" support.
We are looking for hardworking individuals who will be able to assist internal users with troubleshooting questions and issues dealing with their new ERP system.
Will be responsible for responding to tickets via phone calls fielded per day will vary depending on different factors.
Upon hiring, there will be a week of training to make ensure success throughout the project.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:.
Skills and Requirements
MUST-HAVES:
- 2-4 years of Customer Service Experience
- Technical Aptitude: will need to know how to help troubleshoot technical issues over the phone (will have instructions and training)
- Reliable: Have to have a good personality and reliability in prior roles PLUSSES:
- Help Desk Experience
- Call Center Experience
- Workday Experience null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to-
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