Employee Experience Project Director

2 weeks ago

Atlanta, Georgia, United States Elevance Health Full time

Anticipated End Date:

Position Title:
Employee Experience Project Director

Job Description:
Employee Experience Project Director

Location:
Indianapolis, IN. This position will work a hybrid model (remote and office). The Ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations.
The

Employee Experience Project Director

plays a pivotal role driving policy, process, programs, and technology impacting the associate experience, including the enterprise hybrid program.


Responsible for managing all aspects of enterprise wide solutioning including project management, stakeholder relationship management, process/solutions design, change management, communication, training, and tracking & reporting.

This individual will need to influence leaders and colleagues to deliver and drive business goals, productivity, a positive work culture, associate engagement, and the overall associate experience.


How you will make an impact:
Manages multiple large-scale initiatives impacting the associate experience.
Oversees policies, process, programs, and technology with a strong focus on human centered design.
Understands all aspects of the associate lifecycle (hire to retire) including key personas and experiences.
Guarantees the successful operation of our hybrid workplace model with emphasis on driving the associate experience.
Owns and manages the hybrid, vaccination, patient-member-facing, and relocation policies, including managing any policy exceptions.

Partners with key areas on policies, guidelines, behaviors, and norms driving alignment, equity of experience, and ensuring necessary resources are available and issues related to hybrid working are resolved promptly.

Manages and processes policy exceptions.
Regularly reviews and evolves workplace norms and practices.
Manages any implementation or program change including, change management, communication, and training of the hybrid program.

Oversees the governance of the hybrid model to ensure compliance and consistency in its application, including integration of new acquisitions.

Understands the business strategy, each location and the culture utilizing agile methods and practices to manage the hybrid program.
Partners with Talent Insights to monitor and report on the hybrid program.

Manages all metrics for accurate tracking, reporting, & dashboards including building leadership reporting decks.
Oversees hybrid surveys for ongoing assessment and continuous program improvement.

Partners with Corporate Real Estate on continuous improvement and consistency of the workspace and associate experience, including special events at major locations.


Minimum Requirements:


Requires a BA/BS in business, communications or related field; and minimum of 9 years professional project management experience, which at least 7 years are spent leading and directing large projects.


Preferred Skills, Capabilities, and Experiences:
Workday system knowledge strongly preferred.
A minimum of 5 years in leadership/management position strongly preferred.
MA/MBA preferred.
Hybrid program management knowledge is preferred.
Proven experience in program and project management.
Excellent leadership and team management skills.
Strong written and verbal communication skills.
Exceptional organizational and multi-tasking abilities.
Proficient in the use of project management tools.
Strong organizational agility with the ability to lead in a fast-paced and fluid environment across many cross functional areas.
Strong knowledge of employment legislature and regulations regarding remote work.
Proficiency in data analysis, performance metrics and building dashboards.
Strong sense of leadership and a knack for guaranteeing smooth transitions in an ever-evolving hybrid work environment.

Job Level:
Director Equivalent

Workshift:
1st Shift (United States of America)

Job Family:
BSP > Program/Project


Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health.

Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler.

We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates.

Our values and behaviors are the root of our culture.

They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy.

Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week.

Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact for assistance.

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