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Lead Patient Coordinator
2 weeks ago
Our State of the Art Dental Office is looking for a cheerful, enthusiastic, and self-assured Lead Patient Front Desk Coordinator with potential to move into Office Manager.
Expectation:
Oversee the administrative operations in managing the day-to-day activities of the organization's office as they relate to the dental office functions which include but are not limited to:
- Greeting patients and obtaining applicable information, including insurance information, to be sure the database is up to date and accurate. Establish and build great working relationships with patients being sure they are receiving exemplary service in all areas of our practice.
- Provide above and beyond customer service to all patients, and visitors in person and on the phone, assessing their needs and addressing their needs based upon established guidelines.
- Oversee scheduling of patients, cancellations and noshows as well as ensures patient satisfaction with scheduling availability
- Schedule patients for dentists, and hygienists including followup visits, canceling and rescheduling appointments and working to keep the schedule filledtop priority is customer service and full schedule
- Collect payment at time of service and assist in setting up a financial arrangement
- Enter all patient payments and insurance payments accurately
Salary is dependent on performance and your experience.
Job Types:
Full-time, Part-time
Pay:
$ $25.00 per hour
Expected hours:
per week
Benefits:
- Employee discount
Healthcare setting:
- Dental office
- Private practice
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (preferred)
Experience:
- Dental clinic: 1 year (required)
Work Location:
In person
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