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Guest Service Representative PT

1 month ago

Baraboo, United States Festival Foods Full time

Exciting Job Opportunity at Festival Foods

ESSENTIAL RESPONSIBILITIES

  • Ensures Festival culture and exceptional guest service standards are met by Guest Service associates.
  • Oversees the performance of all Guest Service associates.
  • Utilizes various leadership tools to guide and support the team.
  • Monitors and maintains a positive guest experience and team environment.
  • Communicates priorities clearly and delegates responsibilities effectively.
  • Ensures adherence to operating procedures and standards.
  • Maintains cleanliness, maintenance, and sanitation standards.
  • Directs and assists guests as needed.
  • Demonstrates leadership and professionalism.
  • Coordinates staff placement for efficient operations.
  • Adjusts operations based on daily needs.
  • Communicates effectively and handles associate issues.
  • Monitors cart levels and ensures availability.
  • Other duties as assigned.
  • Maintains good attendance and availability.

QUALIFICATIONS

  • Minimum 24 hours availability per week.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and ability to manage multiple priorities.
  • Team player with a desire to train and educate others.
  • Thorough understanding of safety requirements.

PHYSICAL DEMANDS AND ENVIRONMENT

  • Ability to stand for extended periods and handle merchandise.
  • Manual dexterity and coordination.
  • Flexible work hours.

WORK SCHEDULE

Join as a Guest Service Rep, full-time or part-time with flexible schedules.

Benefits Overview

  • Associate Discount: Get a 15% grocery discount.
  • Weekly Pay & Premium Pay: Weekly pay, premium pay for certain shifts.
  • Advanced Scheduling: Two-week advance schedules for better planning.
  • Vision & Dental Insurance: Coverage options tailored for you.
  • Support: Comprehensive well-being support for associates.
  • Save for Your Future: Retirement savings plans and ESOP benefits.

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