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Retail Sales Associate
3 months ago
Welcome to the Center Sales Associate position at our Clovis location. This is not a role with UPS but with a franchise.
When you complete our job application, we'll keep you updated on the progress via email and, if you choose, text messages. Your responses will be evaluated by us, and if selected, you'll be invited to the center to meet with the manager.
Special Note: If you don't receive a confirmation email shortly after applying, please check your spam folder.
About the Company: The UPS Store, Inc. is a network of nearly 4,800 independently owned locations in the U.S., Puerto Rico, and Canada. We provide various business services, such as shipping, printing, and document services, striving to excel in all areas by fostering trust, teamwork, and open communication among our associates.
About the Job: As a Center Sales Associate, your responsibilities include delivering exceptional customer service, handling packages for shipment, operating various equipment, and meeting sales goals. The ideal candidate has retail experience, strong computer skills, and a customer-oriented approach.
Key Responsibilities:
- Provide excellent customer service in person and over the phone
- Listen actively to customers and team members
- Take charge of customers' shipping needs
- Learn about product offerings and industry trends
- Operate equipment proficiently and maintain a clean workspace
- Handle challenging customer situations with empathy
- Manage project logistics efficiently
- Package shipments securely
- Other assigned duties
Requirements:
- High school diploma or equivalent
- Prior retail/customer service experience
- Strong communication and sales skills
- Ability to upsell products
- Proficient in computer skills
- Excellent phone etiquette
- Strong written and verbal communication skills
- Capable of lifting 40+ pounds
Benefits:
- Employee Discounts
- Dental Insurance
- Life Insurance
- Medical Insurance
- Vision Insurance