Retail Sales Associate

5 days ago


Clovis, California, United States The UPS Store #6629 Full time
Job Description

The UPS Store #6629 is seeking a highly motivated and customer-focused Retail Sales Associate to join our team.

Job Summary:

We are looking for a skilled and enthusiastic individual to provide exceptional customer service and support to our customers. As a Retail Sales Associate, you will be responsible for delivering world-class customer service, processing packages for courier shipment, and operating various equipment and software.

Key Responsibilities:

  • Deliver outstanding customer service to walk-in customers and telephone inquiries, ensuring that every customer leaves the store satisfied.
  • Practice good listening skills with customers, team members, and leadership, and take ownership of customer shipping needs.
  • Take action to learn all product and service offerings, alternative solutions, and industry trends to provide expert advice to customers.
  • Operate all equipment, software, and devices in an expert fashion and be willing to teach others.
  • Maintain a clean, organized, and safe working environment at all times.
  • Perform other duties as assigned by management.

Requirements:

  • High school diploma or GED required.
  • Strong computer skills, including Microsoft Office and Adobe Suites.
  • Outstanding phone skills and strong verbal and written communication skills, including spelling and math.
  • Prompt, reliable, and responsible with the ability to lift 40+ pounds.
  • Willing and able to work 25 to 30 hours per week for a 6-day work week.

Benefits:

  • Employee Discounts
  • Direct Deposit
  • Formal Ongoing Training Program
  • Formal On-the-Job Training Program
  • Holidays
  • Paid Training
  • Performance Bonus
  • Tuition Reimbursement
  • Uniforms Provided


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