Current jobs related to Customer Service Representative - Phoenix, Arizona - Desert Hills Animal Clinic

  • Customer Service Representative

    2 weeks ago

    Phoenix, Arizona, United States Pilot Freight Service Full time

    **Job Summary**Pilot Freight Service is seeking a highly skilled and detail-oriented Customer Service Representative to join our team in Phoenix. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate communication, and resolving any issues that may arise.**Key...

  • Customer Service Representative

    3 weeks ago

    Phoenix, Arizona, United States A1 Garage Door Service, LLC Full time

    Customer Care RepresentativeWe are seeking a highly skilled Customer Care Representative to deliver exceptional service to our customers. As a key member of our team, you will be responsible for providing top-notch support and ensuring customer satisfaction.Proven sales and customer support experience or experience as a Client Service RepresentativeStrong...

  • Customer Service Representative

    5 days ago

    Phoenix, Arizona, United States Pilot Freight Service Full time

    Pilot Freight Service is seeking a Customer Service Representative to join our team in Phoenix.Job SummaryWe are looking for a detail-oriented and customer-focused individual to provide exceptional service to our customers. The successful candidate will be responsible for frequent and accurate communication with customers, cartage agents, and other station...

  • Customer Service Representative

    19 hours ago

    Phoenix, Arizona, United States A1 Garage Door Service, LLC Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Care Representative to join our team at A1 Garage Door Service, LLC.Key Responsibilities:Provide exceptional customer service and support via phone and email.Utilize strong communication skills to resolve customer complaints and concerns.Meet or exceed sales and customer satisfaction...

  • Bilingual Customer Service Representative

    3 weeks ago

    Phoenix, Arizona, United States Acro Service Corp Full time

    Job Summary:Acro Service Corp is seeking a highly skilled and bilingual customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and working effectively as a member of a support team.Key...

  • Customer Service Representative

    2 days ago

    Phoenix, Arizona, United States Southwest Service Administrators Inc Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Southwest Service Administrators Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving complex issues, and ensuring that our...

  • Bilingual Customer Service Representative

    19 hours ago

    Phoenix, Arizona, United States Acro Service Corp Full time

    Job SummaryWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Acro Service Corp. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients in a fast-paced call center environment.Key ResponsibilitiesProvide top-notch customer service to clients via phone,...

  • Bilingual Customer Service Representative

    1 week ago

    Phoenix, Arizona, United States Acro Service Corp Full time

    Key ResponsibilitiesWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Acro Service Corp. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients in a fast-paced call center environment.RequirementsHigh-level of PC proficiency and familiarity with a call...

  • Customer Service Representative

    2 weeks ago

    Phoenix, Arizona, United States Luxury Bath Technologies Full time

    {"h1": "Customer Service Representative", "p": "At Luxury Bath Technologies, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, scheduling appointments, and managing sales representative schedules. If you have a...

  • Customer Service Representative

    2 weeks ago

    Phoenix, Arizona, United States Love's Travel Stops & Country Stores Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a Customer Service Representative to join our team at Love\u0027s Travel Stops and Country Stores. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer transactions, and maintaining a clean and safe work...

  • Customer Service Representative

    4 days ago

    Phoenix, Arizona, United States Randstad Full time

    Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing top-notch customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries in...

  • Customer Service Representative

    4 days ago

    Phoenix, Arizona, United States PING Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at PING, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    2 weeks ago

    Phoenix, Arizona, United States Farmers Insurance Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a skilled Customer Service Representative to join our team at Farmers Insurance. As a Customer Service Representative, you will be responsible for communicating with internal and external customers about intermediate underwriting guidelines, policies, and marketing initiatives to...

  • Customer Service Representative

    7 days ago

    Phoenix, Arizona, United States Domino's Pizza LLC Full time

    About the Role:As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key Responsibilities:• Greet customers and provide a positive experience• Take...

  • Customer Service Representative

    2 weeks ago

    Phoenix, Arizona, United States Waste Management Full time

    **Customer Service Representative Opportunity at Waste Management****About the Role**We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and...

  • Customer Service Representative

    2 weeks ago

    Phoenix, Arizona, United States Upgrade, Inc. Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeAt Upgrade, Inc., we are seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries,...

  • Customer Service Representative

    2 weeks ago

    Phoenix, Arizona, United States Domino's Franchise Full time

    **Job Summary**As a Customer Service Representative at Domino's Franchise, you will be the face of our company, providing exceptional service to our customers and ensuring a positive experience for every interaction. This role is perfect for individuals who enjoy working in a fast-paced environment, multitasking, and providing top-notch customer...

  • Customer Service Representative

    7 days ago

    Phoenix, Arizona, United States Combined, a Chubb Company Full time

    Customer Service RepresentativeCombined, a Chubb Company, is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional customer service and support to our policyholders.Key Responsibilities:Address customer service concerns, inquiries, and activities in...

  • Customer Service Representative

    6 days ago

    Phoenix, Arizona, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring a positive shopping experience.Key Responsibilities:Greet...

  • Customer Service Representative

    7 days ago

    Phoenix, Arizona, United States Combined, a Chubb Company Full time

    Customer Service RepresentativeCombined, a Chubb Company, is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Contact Center, you will be responsible for addressing customer service concerns, inquiries, and activities.Key Responsibilities:Support policyholders with insurance product information and answer...

Customer Service Representative

3 months ago

Phoenix, Arizona, United States Desert Hills Animal Clinic Full time

VETERINARY RECEPTIONIST

Located in North Phoenix between I-17 & Cave Creek Rd.

POSITION SUMMARY: The front desk receptionist schedules client visits and drives the flow of clients and pets through the hospital to aid the productivity of the veterinary medical team. Ensures good communication with the clients, and coordinates the care of the pets, influencing clients to return and refer their friends and families.

WHAT YOU'LL DO (Essential Functions):

  • Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service/Service in Abundance, and Fun
  • Maintain knowledge of the services the hospital provides and utilizes the information to promote the hospital's services and products to existing and prospective customers
  • Welcome clients and pets, ensuring that they are comfortable in the hospital, and educating the clients about preventative care and pet health needs
  • Assist incoming clients. Document and enter the pet's history, requested services, and other pertinent information within the practice management software
  • Direct the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team
  • Answer basic questions from clients on the phone and in person, act as an initial triage to determine patient's service needs. Refer the patient to the appropriate veterinary staff as needed
  • Schedule client appointments and follow-up exams. Work with Veterinarian(s) and veterinary staff as needed to ensure optimal scheduling
  • Assist outgoing clients by providing all necessary instructions, information, and invoices
  • Dispense prescription items per the Veterinarian's instructions and sells retail products
  • Responsible for cash management including accepting payments for products and services provided. Perform daily reconciliation of the cash drawer
  • Respond to customer complaints in a professional, courteous manner and act satisfactorily to resolve the problem
  • Support a practice environment that promotes collaboration and teamwork to ensure the delivery of quality, compassionate, effective, and efficient health care to pets
  • Comply with all practice policies, quality assurance guidelines, and minimum standards of care
  • Perform other duties and projects as requested

WHAT WE'RE LOOKING FOR (Essential Qualifications):

Education:

  • High School Diploma or GED required Professional Licenses/Certifications: None

Experience:

  • 1+ years experience in customer service preferred
  • Experience in a medical facility desired

Knowledge, Skills and Ability:

  • Ability to provide effective customer service principles
  • Basic knowledge of medical terminology
  • Basic proficiency with a variety of computer programs including Microsoft Office Suite
  • Basic written, verbal, and active listening communication skills
  • Strong customer relations and interpersonal skills
  • Exercises tact and diplomacy in dealing with sensitive issues and situations
  • Prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
  • Strong organizational and time management skills
  • Effectively and quickly responds to requests in a proactive manner
  • Strong attention to detail and high level of accuracy

PHYSICAL DEMANDS:

While performing the duties of this job, the team member is regularly required to talk and hear. The team member must frequently use a computer for extended periods of time. Specific vision abilities are required to do this job including close vision. This position requires walking and/or standing for long periods of time, bending, reaching, grasping, and repetitive motions. May be exposed to disinfectant/sanitation chemicals, pets' dander, and excretions. This position is exposed to low to moderate noise levels. Must be able to lift up to 35 lbs. unassisted, 50 lbs. with assistance. Must be able to work flexible hours including evenings and Saturdays.

SUPERVISORY RESPONSIBILITIES: None