Guest Services Associate

6 days ago

Philadelphia, Pennsylvania, United States AVE Full time

Must be available to work the required part-time overnight schedule of Friday and Saturday 11:00pm to 7:00am with flexibility to cover additional shifts as requested.

What is a Guest Services Associate at AVE?


Guest Services Associates are the face of AVE and are responsible for setting a great first impression to residents, clients, prospects, and all other visitors to the community.

AVE's top priority is to provide a superior level of service to ensure our residents' needs are met and expectations are exceeded.

Our Guest Services team members approach delivering AVE's high standards of service with a positive and enthusiastic attitude each and every day.


You will thrive in this role if...

  • You are proactive. Guest Services Associates anticipate and address residents' needs and urgently follow up on any questions or concerns as needed.
  • You have an eye for detail. You will keep all reservations uptodate with detailed notes and walk suites prior to guest arrival to ensure all AVE brand standards are met.
  • You are highly organized and skilled at multitasking. You will be responsible for daytoday operations at the property, such as creating key cards, logging packages, checkin and checkout procedures, servicing the coffee station, and more.
  • You are a team player. You develop and maintain positive and professional relationships and actively contribute to the team achieving AVE's business goals.
  • You know and love your community. You will help residents and clients with directions and recommendations for points of interest in your area.
  • You have a passion for representing a luxury lifestyle. You will assist with sales efforts by greeting prospects with a smile and serve as a point of contact for VIP corporate clients.

Requirements:

  • Must have facetoface customer service experience.
  • Hospitality, travel, relocation, corporate housing, or multifamily industry experience strongly preferred.
  • Strong interpersonal and relationship building skills.
  • Professional verbal and written communication skills.
  • Detail orientation and excellent organizational skills.
  • Ability to problem solve as well as proactively alleviate potential resident concerns.
  • Willingness to master and use industry systems and programs (Yardi and/or Oscar experience is a plus).
  • Ability to work independently as well as in a team environment.
- #LI-onsite_

The Perks

  • Fun, positive, and collaborative work environment
  • Robust training program and ongoing professional development opportunities
  • Comprehensive benefits package including: PTO, medical, vision, dental, and 401k (permanent fulltime roles only)
  • Enjoy a special day to celebrate in your birthday month each year with
    paid Birthday Time Off (permanent parttime and fulltime roles only)
  • Opportunities to give back including: participation in AVE's regular drives and fundraisers in addition to
    paid Volunteer Time Off each year to volunteer with your nonprofit organization of choice (permanent parttime and fulltime roles only)
  • Complimentary furnished apartment stays at any AVE location nationwide for personal travel (permanent parttime and fulltime roles only)
  • A career home Tons of potential for longterm career advancement within a rapidly expanding organization

About AVE


AVE is a brand of Korman Communities, a fifth-generation, family-owned-and-operated real estate company on a mission to create raving residents Our first-class residential communities offer flexible living solutions - fully furnished apartments for month-to-month stays and contemporary unfurnished apartments for longer lease terms.

Our communities are designed to deliver unparalleled carefree living.

We have professional, friendly teams on site to provide exceptional service, complimentary, on-demand, business and resort amenities for convenience, and fun resident events to create a sense of community.


While we own and operate a growing portfolio of best-in-class residential communities nationwide, our most important asset has always been our passionate, dedicated team members.

We have a lot of longevity within our team because we commit to team members who embrace our values and promote our reputation for excellence.

Many decades ago, we committed ourselves to a value system called QUEST which stands for Quality, Uniqueness, Excellence, Service, and Teamwork.

The "S" representing "service," has been the driving force behind everything we do:
service to our team members, service to our residents, service to our clients, and service to our communities.

CCPA/CPRA Disclosure Notice


Your personal data will be processed for the purposes of managing Korman Communities recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes.

Such processing is legally permissible under CCPA

  • Guest Services Associate

    6 days ago

    Philadelphia, Pennsylvania, United States Opera Philadelphia Full time

    **Guest Services Associate** Marketing Philadelphia, Pennsylvania Minimum Experience **Mid-level** Compensation **$15.00 / hour** Opera Philadelphia is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of anti-racism and to providing employees with a work environment free of...

  • Guest Services Associate

    6 days ago

    Philadelphia, Pennsylvania, United States Town Wash Full time

    Job Title: Guest Service Associate / Part-timeSalary: Starting from $14 per hourExpected hours: Part-time 20-32 hours per week / Full-Time 37-40 hours per weekBenefits:- Commission:- Bonuses:- Monthly Competitions:- Health Insurance:- Life / Short / Long-term Disability:- 401KWe are seeking a highly motivated and results-driven Guest Service Associate (GSA)...

  • Guest Services Associate

    6 days ago

    Philadelphia, Pennsylvania, United States Opera Philadelphia Full time

    Opera Philadelphia is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of anti-racism and to providing employees with a work environment free of discrimination and harassment. All hiring decisions are based on business needs, job requirements and individual qualifications. We do not...

  • Guest Experience Associate

    6 days ago

    Philadelphia, Pennsylvania, United States Philadelphia Youth Basketball Full time

    Title: Guest Experience AssociateReports to: Manager of AdministrationStatus: Part-Time, HourlyI. Organizational Overview**Philadelphia Youth Basketball, Inc. (PYB), officially launched in June of 2015, is a community-built youth development and community empowerment organization that leverages the iconic game of basketball to help today's urban youth...

  • PM Guest Service Supervisor

    7 days ago

    Philadelphia, Pennsylvania, United States Study Hotels Full time

    The Study at University City is currently seeking a PM Guest Service Supervisor, to provide genuine hospitality and highest quality of service to our guests. This position organizes, confirms, processes, and conducts all guest check-ins/outs, room reservations, requests and inquiries. Under the direction of the Guest Service Manager, the Guest Service...

  • PM Guest Service Supervisor

    7 days ago

    Philadelphia, Pennsylvania, United States Study Hotels Full time

    The Study at University City is currently seeking a PM Guest Service Supervisor, to provide genuine hospitality and highest quality of service to our guests. This position organizes, confirms, processes, and conducts all guest check-ins/outs, room reservations, requests and inquiries. Under the direction of the Guest Service Manager, the Guest Service...

  • Guest Service Manager

    7 days ago

    Philadelphia, Pennsylvania, United States Kimpton Hotel Full time

    Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then,...

  • Guest Service Agent

    6 days ago

    Philadelphia, Pennsylvania, United States Kimpton Hotels Full time

    Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here.Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and...

  • Guest Service Representative

    3 weeks ago

    Philadelphia, Pennsylvania, United States The Notary Hotel, Autograph Collection Full time

    Additional Information Overnight shift, Evening shiftJob Number Job Category Rooms & Guest Services OperationsLocation The Notary Hotel Philadelphia Autograph Collection, 21 N. Juniper Street, Philadelphia, Pennsylvania, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryProcess all guest...

  • Guest Service Representative

    2 months ago

    Philadelphia, Pennsylvania, United States The Notary Hotel, Autograph Collection Full time

    Additional Information Overnight shift, Evening shiftJob Number Job Category Rooms & Guest Services OperationsLocation The Notary Hotel Philadelphia Autograph Collection, 21 N. Juniper Street, Philadelphia, Pennsylvania, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryProcess all guest...

  • Guest Service Ambassador

    6 days ago

    Philadelphia, Pennsylvania, United States Modus Hotels Full time

    **Modus Hotels** **Guest Service Ambassador (Front Desk)** **Philadelphia, PA - Full Time** **Meet Motto Philly** ????Motto by Hilton reimagines the hotel experience, making it smart, efficient, and approachable. We embrace the unique and diverse personalities of our colleagues and guests. We share a common purpose that drives our actions, conversations, and...

  • FT Agent Guest Service

    3 weeks ago

    Philadelphia, Pennsylvania, United States Hilton Full time

    A Front Desk Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the...

  • FT Agent Guest Service

    1 month ago

    Philadelphia, Pennsylvania, United States Hilton Full time

    A Front Desk Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the...

  • Assistant Guest Services Manager

    7 days ago

    Philadelphia, Pennsylvania, United States Study Hotels Full time

    Job DescriptionJob DescriptionThe Study at University City is an Assistant Guest Services Manager to provide genuine hospitality and the highest quality of service to our guests. The Assistant Guest Services Manager will be responsible for supervising the Guest Service Agents and ensuring guest satisfaction under the guidance of the Guest Services Manager...

  • Guest Service Ambassador

    7 days ago

    Philadelphia, Pennsylvania, United States Temple University Full time

    Provides hospitality and concierge services for guests who enter Fox Chase Cancer Center. As the primary liaison for an assigned lobby entrance, the Guest Services Ambassador will ensure each guest that enters Fox Chase Cancer Center receives excellent customer services.Education High School Diploma or Equivalent (Required) Experience 3 Years experience in...

  • Guest Services/front Desk Agent

    6 days ago

    Philadelphia, Pennsylvania, United States Aloft Philadelphia Downtown Full time

    ABOUT ALOFT PHILADELPHIA DOWNTOWN:Different. By Design.We are the next generation of hotel, using technology and design to enhance the guest experience. Centrally located in Center City and within walking distance to top historic destinations, Aloft Philadelphia Downtown is the beautifully restored Liberty Title & Trust Company building with a modern twist A...

  • Front Desk Clerk

    4 weeks ago

    Philadelphia, Pennsylvania, United States Doubletree Guest Suites Philadelphia West - Plymouth Meeting Full time

    Front Desk & Guest CareWe are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...

  • Front Desk Clerk

    3 weeks ago

    Philadelphia, Pennsylvania, United States Doubletree Guest Suites Philadelphia West - Plymouth Meeting Full time

    Front Desk & Guest CareWe are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...

  • guest room attendant

    2 months ago

    Philadelphia, Pennsylvania, United States Mississippi Band of Choctaw Indians dba Choctaw Resort Development Enterprise dba Pearl River Resort Full time

    Overview:Responsible for achieving and maintaining an exceptional standard of cleanliness throughout the guest rooms of the Hotel.Pearl River Resort Associates are required, on a continual basis to...Adhere to any and all company and departmental policies, practices and procedures.Contribute to a safe work environment, through compliance with established...

  • Guest Service Operator/ One Touch Agent

    7 days ago

    Philadelphia, Pennsylvania, United States Accor Hotels Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...