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Front End

3 months ago

South Pasadena, California, United States Good Food Holdings Full time

Who Is Bristol Farms?

Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients. We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood, and produce, complement it with an awesome array of groceries in each aisle, and create an extraordinary experience for every guest.

To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; and to create a fun, interactive, and engaging environment where we invite the guests to participate in the experience.

We seek out team members who not only enjoy food but are passionate about it. Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude, and who work well in a team environment. People who are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where they work. We look for team members who can connect with people and reach a level of hospitality that exceeds guests' expectations.

Ingredients You'll Bring to the Table

You love food and can create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?

Job Title: Courtesy Clerk

Department: Front End

Reports To: Manager of Service

FLSA Status: Nonexempt

Essential Duties and Responsibilities

The Courtesy Clerk's primary job function is to provide service that exceeds the expectations of customers by performing the following duties (other duties may be assigned):

  • Packages and handles customers' groceries according to their preference - paper, or reusable bag.
  • Offers/assists Customers with carry-out service.
  • Knows the location of products and can easily obtain them when needed.
  • Fills customer orders by obtaining items from shelves, freezers, coolers, bins, tables, or containers.
  • Collects shopping carts from inside the store and from the outer perimeter of the store, parking lot, and any other areas where needed.
  • Returns unwanted or misplaced merchandise to the proper location.
  • Keeps the front end supplied with all sizes of bags, paper towels, and authorized cleaning supplies.
  • Maintains displays, candy racks, and stock shelves at the front end.
Customer Service

Courtesy clerks are expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Courtesy clerks are expected to have a positive "can-do" attitude; to treat others with respect; and easily adjust to changes in the workplace.

Education and/or Experience

No prior experience or training. A work permit is required for employees under the age of 18.

Physical Demands

While performing the duties of this job, Courtesy Clerks are regularly required to stand; walk; and use their hands to finger; handle, or feel objects, tools, or controls. The employee occasionally is required to reach with hands and arms and occasionally to climb or balance and stoop, kneel, crouch, or crawl. Courtesy Clerks must frequently lift or move up to 50 pounds. Courtesy Clerks must push or pull up to 50 pounds. Specific vision abilities required by this job include close and color vision.

Why You'll Love Working at Bristol Farms:
  • Amazing earning potential, paid weekly
  • A values-based culture that will engage and empower your growth and development
  • A strong training program that will build your restaurant and guest service skills
  • Opportunity for growth within our family of brands
  • Benefits available - Including medical, dental, vision, and 401K
  • Numerous scholarship opportunities available to full & part time team members
  • 20% discount at all Bristol Farms and Lazy Acres locations
  • $60 credit to Shoes for Crews every 6 months of employment