Sales Associates
7 days ago
Sales Associate Job Summary
We are seeking a motivated, positive sales associate to join our growing team. In this position, you will drive sales by assisting customers with their buying experience. We are looking for a go-getter with an aptitude for persuasive communication and a drive to succeed.
Sales Associate Duties and Responsibilities
- Greet customers upon entrance
- Seek out customers to check on purchase progress
- Assess customer needs and wants; answer customer questions and concerns
- Provide appropriate product recommendations
- Ensure merchandise is in-stock and displayed on shelves in a presentable manner
- Use point of sale (POS) system to conduct purchase transactions
- Process merchandise returns
- Assist in product inventory procedures
- Cross-sell and upsell products
- Memorize in-store promotions and special offers in order to communicate to customers
- Build relationships with customers, especially regular customers
- Team up with co-workers to ensure customer satisfaction
- Educate customers on new arrivals and future product arrivals
- Follow opening and closing procedures thoroughly
- Meet (and preferably exceed) monthly and quarterly sales quotas
- Make suggestions on ways to improve sales and boost revenue
- Go the "extra mile†to drive sales
Sales Associate Requirements and Qualifications
- High School diploma or equivalent; bachelor's degree a plus
- Proven experience in a retail sales environment
- Track record of meeting sales quota or exceeding sales quota
- Knowledge of customer market dynamics
- Strong customer service and communication skills
- Proficiency in English
- Basic math skills
- Familiarity with POS system a plus
- Familiarity with inventory procedures a plus
- Friendly, approachable personality
- Punctuality
- Ability to perform and sell under pressure
- Flexible schedule (i.e., available to work weekends, nights, and/or holidays when necessary)
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