CE Service Rep Specialist

1 week ago


Westfield, Massachusetts, United States Baystate Health Full time

**Summary:**

Perform a variety of Equipment Management Program Services including: preventative maintenance (PM) & corrective maintenance, incoming inspection & installation, warranty coverage, vendor provided maintenance, operator training, pre-purchase evaluation & capital planning, and disposition. Maintain accurate inventory and documentation of all service events performed on medical equipment.

**Job Responsibilities:**

**1)** Perform incoming inspection, installation, calibration, preventative maintenance (PM), corrective maintenance, and disposition of specialized medical equipment.

**2)** Provide technical support in specialized equipment pre-purchase evaluation and equipment capital budget planning.

**3)** Work with customers and management to ensure appropriate technology utilization. Provide technical support and in-service education programs on the use of specialized equipment.

**4)** Work with outside vendors as needed to secure repairs and parts. Monitor completion of activities performed by outside vendors.

**5)** Prepare purchase requests for services and supplies. Work with the Supervisor to ensure the accuracy of invoices and Statement of Expense.

**6)** Prepare purchase requests for services and supplies. Work with the Supervisor to ensure the accuracy of invoices and Statement of Expense.

**7)** Mentor CE Staff in their area of technical expertise.

**8)** Served as the Subject Matter Expert (SME) in their specialized area.

**9)** Attend meetings, conferences, seminars, and classes as requested.

**10)** Attend meetings, conferences, seminars, and classes as requested.

**11)** Observe all health and safety requirements, maintain standards of practice consistent throughout BH, and ensure that the records are in compliance with safety codes set out by regulatory agencies such as the Joint Commission, Department of Public Health (DPH), HIPAA, Food and Drug Administration (FDA), National Fire Protection Association (NFPA), and National Electrical Code (NEC)

**12)** Monitor workload and schedule activities to maximize productivity.

**13)** Exercise tact and discretion in patient care areas.

**14)** Provide technical-related reports as needed.

**15)** As workload necessitates, perform other CE functions.

**Required Work Experience:**

**1)** 4 years full-time experience as a Clinical Engineer or Biomedical Technician with 2 years of demonstrated success in service to specialized clinical devices including but not limited to anesthesia machines, ventilators, cardiac monitors, sterilization technologies, dialysis technologies, etc

**Preferred Work Experience:**

**1)** None Listed

**Skills and Competencies:**

**1)** Excellent written and verbal communication skills; Organizational skills; Ability to make sound judgments; Taking initiative in completing tasks; Demonstrate creativity and flexibility in problem resolution; Maintain and increase knowledge base and skill level; Basic Computer skills; Basic knowledge of Computer Networks

**You Belong At Baystate**

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

**Education:**

Associates of Science: Biomedical Engineering (Required), Bachelor of Science: Engineering

**Certifications:**

Certified Biomedical Equipment Technician - Other, Certified Lab Equipment Specialist - Other, Certified Radiology Equipment Specialist - Other, Driver License - Other

**Equal Employment Opportunity Employer**

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

**Ab** **out Baystate Health**

Baystate Health (BH) is one of New Englands leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:

+ Baystate Medical Center in Springfield

+ Baystate Childrens Hospital (located at Baystate Medical Center)

+ Baystate Franklin Medical Center in Greenfield

+ Baystate Wing Hospital in Palmer

+ Baystate Noble Hospital in Westfield



  • Westfield, Massachusetts, United States Domino's Franchise Full time

    Job DescriptionJob DescriptionJob DescriptionWe are now hiring Customer Service Representatives. Flexible hours


  • Westfield, Massachusetts, United States State of Massachusetts Full time

    Juvenile Justice Youth Development Specialist The Department of Youth Services (DYS) is in search of dynamic individuals who are enthusiastic about service and their careers to join as Juvenile Justice Youth Development Specialist. The **Juvenile Justice Youth Development Specialist** role involves working closely with young people involved in juvenile...


  • Westfield, Massachusetts, United States Therapy Staff EDU Full time

    Therapy Staff EDU is seeking a School Services Special Education Teacher for a local contract job in Westfield, Massachusetts.Job Description & RequirementsSpecialty: Special Education TeacherDiscipline: School ServicesStart Date: 07/31/2024Duration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: Local ContractAequor is now hiring a full-time...


  • Westfield, Massachusetts, United States Gandara Full time

    Why Choose Gandara:Discover the diverse career paths available at Gandara in Behavioral Health, Substance Use and Recovery, Community Based Clinical Services, Adolescent and Family Services, Adult Residential, Maintenance, and Administration. Whether you are starting in an entry-level position or aiming for a leadership role, Gandara offers the necessary...


  • Westfield, Massachusetts, United States PDS Tech Commercial, Inc. Full time

    Looking for New Opportunities? PDS Tech Commercial Inc. is hiring a Distribution & Logistics Specialist II for the Second Shift in Westfield, MA. Join a team known for elevating careers Job Title: Distribution & Logistics Specialist II Job Type: Full Time; Contract Location: Westfield, MA Schedule: Second Shift Pay Rate: $21.21 per hour Develop and use a...

  • Physical Therapist

    1 week ago


    Westfield, Massachusetts, United States BenchMark Physical Therapy Full time

    Job Description BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapist to join our team in Westfield, Indiana Who we are... A network of over 1200 clinics from coast to coast, 26 brand partners, that leads the outpatient physical therapy field. The Upstream family offers something for every...


  • Westfield, Massachusetts, United States Viega GmbH & Co. KG Full time

    Job-ID: 14462; Location(s): Field JOB DESCRIPTION SUMMARY Responsible for driving the sales and installation of Viega Industrial Piping systems for MRO programs and manufacturing projects, including turnarounds, shutdowns, and expansions. Developing and implementing account strategies that align with corporate goals; assisting in cultivating...


  • Westfield, Massachusetts, United States Baystate Health Full time

    Baystate Noble Hospital (Baystate Noble) is a 85-bed acute care community hospital helping people in the Greater Westfield community. We offer direct access to world-class technology, diagnostics, and specialists. Together, we passionately work to ensure that you have access to exceptional healthcare, close to home. Our skilled and compassionate nurses and...


  • Westfield, Massachusetts, United States Tri State Truck Center Full time

    Job Type Full-time Description Advantage Truck Group (ATG) has an opportunity for a Parts Counter Sales Associate to join the team on full-time basis. The Parts Counter Sales Associate will offer the region our comprehensive sales and service network supporting a wide range of commercial and municipal vehicle applications, fleets and owner operators;...


  • Westfield, United States Baystate Health Full time

    **Summary:** Perform a variety of Equipment Management Program Services including: preventative maintenance (PM) & corrective maintenance, incoming inspection & installation, warranty coverage, vendor provided maintenance, operator training, pre-purchase evaluation & capital planning, and disposition. Maintain accurate inventory and documentation of all...


  • Westfield, United States Baystate Health Full time

    **Summary:** Perform a variety of Equipment Management Program Services including: preventative maintenance (PM) & corrective maintenance, incoming inspection & installation, warranty coverage, vendor provided maintenance, operator training, pre-purchase evaluation & capital planning, and disposition. Maintain accurate inventory and documentation of all...


  • Westfield, United States Baystate Health Full time

    **Category(s)**: Information Technology/Health Information Management, Biomedical/Clinical Engineering **Full Time / Part Time**: Full-Time **Shift**: First **Summary**: Perform a variety of Equipment Management Program Services including: preventative maintenance (PM) & corrective maintenance, incoming inspection & installation, warranty coverage, vendor...


  • Westfield, United States Baystate Health Full time

    **Category(s)**: Administrative Support, Customer Service **Full Time / Part Time**: Per Diem **Shift**: First **Summary**: In collaboration with multiple departments, performs the administrative tasks necessary to support exceptional patient-centered care, such as reception, managing phone calls, facilitating image release, communicating imaging reports,...


  • Westfield, United States Baystate Health Full time

    **Category(s)**: Administrative Support, Customer Service **Full Time / Part Time**: Per Diem **Shift**: First **Summary**: In collaboration with multiple departments, performs the administrative tasks necessary to support exceptional patient-centered care, such as reception, managing phone calls, facilitating image release, communicating imaging reports,...


  • Westfield, United States Baystate Health Full time

    **Summary:** In collaboration with multiple departments, performs the administrative tasks necessary to support exceptional patient-centered care, such as reception, managing phone calls, facilitating image release, communicating imaging reports, validating physician orders, and daily roster preparation. Adheres to BHS operating principles, system and...


  • Westfield, United States Baystate Health Full time

    **Summary:** In collaboration with multiple departments, performs the administrative tasks necessary to support exceptional patient-centered care, such as reception, managing phone calls, facilitating image release, communicating imaging reports, validating physician orders, and daily roster preparation. Adheres to BHS operating principles, system and...


  • Westfield, United States Baystate Health Full time

    **Category(s)**: Administrative Support, Data Entry **Full Time / Part Time**: Per Diem **Shift**: First **Summary**: Under the direction of the Revenue Cycle Registration Supervisor/Manager, the BH Onsite Registration Representative is responsible for gathering, completing, identifying, and screening all patients for information related to patient check-in...


  • Westfield, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 609 E Main St [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a...

  • Pat Reg

    1 month ago


    Westfield, United States Baystate Health Full time

    Req#: R29984 Category(s): Administrative Support, Data Entry Full Time / Part Time: Part-Time Shift: Second Summary: Under the direction of the Revenue Cycle Registration Supervisor/Manager, the BH Onsite Registration Representative is responsible for gathering, completing, identifying, and screening all patients for information related to patient...

  • Pat Reg

    4 weeks ago


    Westfield, United States Baystate Health Full time

    Req#: R29984 Category(s): Administrative Support, Data Entry Full Time / Part Time: Part-Time Shift: Second Summary: Under the direction of the Revenue Cycle Registration Supervisor/Manager, the BH Onsite Registration Representative is responsible for gathering, completing, identifying, and screening all patients for information related to patient...

  • Pat Reg

    3 weeks ago


    Westfield, United States Baystate Health Full time

    Summary : Under the direction of the Revenue Cycle Registration Supervisor/Manager, the BH Onsite Registration Representative is responsible for gathering, completing, identifying, and screening all patients for information related to patient check-in and hospital registration. The BH Onsite Registration Rep coordinates with hospital department personnel to...

  • Service Release

    2 months ago


    Westfield, United States CARRINGTON HOLDING COMPANY Full time

    Develops and maintains project schedules and task lists for loan acquisitions and servicing transfers. Maintains/monitors acquisition project task lists and post conversion task lists. Notifies and coordinates with servicing teams to complete tasks r Acquisition, Specialist, Business Services

  • Sales Correspondent

    3 weeks ago


    Westfield, United States Mestek, Inc Full time

    Scope of Position: Provide assistance to Mestek representatives, customers, and employees while demonstrating a positive attitude.  Act as a liaison between Sales Reps, Managers, customers, Technical Service, Engineering, and the Factory.   Provide assistance to Mestek representatives, customers, and employees while demonstrating a positive attitude. Act...

  • Patient Service Rep

    2 weeks ago


    Westfield, United States Baystate Health Full time

    Sign on bonus for candidates with at least 1-year medical receptionist experience. Baystate Health, Western Massachusetts’s premier healthcare provider, and home to Baystate Medical Practices, the largest multispecialty group in the region, is looking for a Patient Service Representative to join our Primary Care team in Westfield. SCHEDULE: Full...


  • Westfield, United States Carrington Holding Company, LLC Full time

    Job Description Come join our amazing team and work a hybrid schedule! The Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for...


  • Westfield, United States Carrington Holding Company, LLC Full time

    Job Description Come join our amazing team and work a hybrid schedule! The Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for...


  • Westfield, United States Carrington Holding Company, LLC Full time

    Job DescriptionCome join our amazing team and work a hybrid schedule! The Customer Service Specialist I will be responsible for providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and outbound calls to borrowers due for...

  • Sales Correspondent

    2 months ago


    Westfield, United States Mestek, Inc Full time

    Provide assistance to Mestek representatives, customers, and employees while demonstrating a positive attitude. - Act as a liaison between Sales Reps, Managers, customers, Technical Service, Engineering, and the Factory. - Answer phone and E-mail inquiries in a timely manner - Provide information concerning Mestek products - Process incoming orders for unit...

  • Sales Correspondent

    2 days ago


    Westfield, United States Mestek, Inc Full time

    Provide assistance to Mestek representatives, customers, and employees while demonstrating a positive attitude. - Act as a liaison between Sales Reps, Managers, customers, Technical Service, Engineering, and the Factory. - Answer phone and E-mail inquiries in a timely manner - Provide information concerning Mestek products - Process incoming orders for unit...